Hitesh Matlani

Empowering Shopify Plus Merchants | Founder | Driving Growth, Scalability & Operational Excellence in eCommerce

Ahmedabad, Gujarat, India

About

I have been navigating the e-commerce landscape since 2011 long before 'plug-and-play' was the norm. Today, as the Founder of Avid Brio, I help brands scale by bridging the gap between complex technology and real business growth. We are a Shopify Premier Partner agency that has managed number of stores. My focus isn’t just on building websites; it’s on engineering e-commerce ecosystems that withstand platform wars, hype cycles, and market shifts. Recently, I’ve been deep-diving into the practical application of AI in retail moving beyond the noise to implement tools that actually drive production and revenue. I believe that in a world where everyone has access to the same tools, strategy is the only differentiator. Whether you are a merchant trying to navigate the chaos of AI or a founder looking to scale globally, I’m here to help you build infrastructure that lasts.

Experience

  • Avid Brio - a Shopify Premier Partner Agency (Full-time · 5 yrs 10 mos)
    • Head of Business Development
      Sep 2020 - Present · 5 yrs 10 mos

    • Founder
      Sep 2020 - Present · 5 yrs 10 mos

      As the founder of a Shopify Premier Partner agency, I am committed to empowering merchants to unlock their full potential. My role focuses on driving growth, scalability, and operational excellence by leveraging our expertise in the Shopify ecosystem. From streamlining operations to crafting tailored strategies, I lead a passionate team dedicated to helping businesses thrive in the competitive eCommerce landscape. Being a part of the Shopify Plus Partner network enables us to deliver unparalleled solutions and insights for high-growth brands.

  • Manager Alliances - Software, Website and Mobile Solutions at Elegant MicroWeb
    Aug 2014 - Mar 2020 · 5 yrs 8 mos

    A software consulting professional working with businesses, web agencies and IT companies to define roadmap for their web, mobile, ecommerce solutions and offshore outsourcing initiatives. Working closely with business and technical teams to ensure value addition through outsourcing initiatives.

  • Business Development Manager at IndiaNIC Infotech Limited
    Apr 2013 - Aug 2014 · 1 yr 5 mos

    Involved in the cordial sales activities with Sales Head to add to the top line of the business. High focus on technological consultation by collaborating with consultants, business analysts and domain experts.

  • Manager-Business Development at Elegant MicroWeb
    Oct 2011 - Mar 2013 · 1 yr 6 mos

    Working with the CEO to head up sales effort to mid and small-sized companies. Prioritize and respond to inbound leads and leads generated by marketing team; listen and learn about prospect needs; qualify prospects; bring together internal teams to prepare strategies for consultation; build trust; write proposals; overcome objections; project kick offs and closing new accounts worldwide. Developed and launched outbound marketing campaigns with the marketing teams. Co-ordination with PreSales, Production, Designing and Inbound/Outbound Marketing teams for accomplishment of tasks.

  • Business Development Associate at Ace Infoway Pvt. Ltd.
    Jul 2010 - Aug 2011 · 1 yr 2 mos

    *End to End Business Development for Web Solutions, Drafting Services & Mobile Application services in International markets. *Mentoring the team of BD Professionals. *Involved in the Project Management & Client Servicing along with Business Development Activities. *Team and Self Lead Closures. *Communication with the production team to get the estimations. *Negotiate with Client on Pricing & Deliveries. *Getting the exact scope of work from the client & allocating the projects to the team & ensuring the task accomplishment. *Generating Revenue through New clients as well as retaining the existing client base.