Noida, Uttar Pradesh, India
Experienced Training Manager with 8+ years in EdTech, leading sales and product training for top brands like Magicbricks, UNext Learning, and BYJU’S. I specialize in sales enablement, onboarding, OJT design, and performance coaching that drives measurable business results. Currently managing training for 250+ sales agents across Noida & Bangalore at Magicbricks. Previously scaled OJT and new hire programs at UNext, aligning learning with sales outcomes and leading training for both ICs and managers. Known for building high-impact training strategies, leading cross-functional teams, and delivering learning programs that boost productivity and conversion. Core Skills • TNI/TNA | Stakeholder Management | LMS Tools
Working with channel partners on a project basis across Noida region. Major efforts are aligned towards result-oriented training- Product & Sales purview. Currently working on the 3 Project focused on: Sales Script, Scaling OTP & Annual conversions to 80% across the process level, Enabling the team towards a feasible loan adoption via hands-on-training, Content Creation & Streamlining the new hire training process.
Leading Product & Sales Training alongside the Onboarding team across 2 locations- Noida & Bangalore, With an aggregate strength of 250 agents across both locations, with 3 trainers. Responsible for Builder onboarding, escalation resolution & retention across the pan-India level. Working on the pre-sales process, focusing on capability development. Facilitate training sessions, rewards and recognition, and other activities such as BQ & PIP, ensuring effective communication and knowledge transfer to achieve a comprehensive understanding of product features, benefits, effective delivery, and usage.
* TTT Certified Personal * With product and sales training sessions, the sales force grew from 22 to 210 people. * Work closely with department heads, Sales, Marketing, Product, and HR to understand organizational needs. •Leading Product & OJT Training team across North India including Inside sales team(200 associates) & channel partners. * Helped set up Pilot OJT batch & converted it into a successful execution as a recurring training programme focused on conversion-dependent outcome. * Facilitate training sessions for employees( IC & Managerial role - B2B & B2C teams ), ensuring effective communication and knowledge transfer. •Develop individual and group training programs that address specific business needs. •Assess employees' skills, performance, and productivity to identify areas of improvement • Drive brand values and philosophy through all training and development activities. • Create a curriculum to facilitate strategic training based on the organization's goals. •Conducting New Hire Training program, sales training & product refreshers for on-roll employees across Inside sales team & Channel partners.
Lead Training & Quality Team from scratch aimed at ensuring process improvement. Handled team of 4 QA's & 2 Trainers aimed towards business improvement via Product training sessions & Quality sessions. Inputs included efficiency of calls, with effective inputs towards- Call audits, Audit feedback, Objection handling,Fatal error audit, content preparation, Training sessions(Product & Sales). Content preparation to drive product/process improvement.
Contributed in K12, SSC & Banking category for improved business. Reaching out to prospective learners using organic & inorganic mediums for business development. CRM Tool- Leadsquared