Himani Joshi

Manager - CRM | Customer success | Real estate | Revenue retention | Collection | Infor CRM | MIS | Customer Data Management|

Pune, Maharashtra, India

About

Always Creative and Adaptive.......!! To achieve a strong position in an esteemed organization where I can utilize my knowledge for the growth of my organization and to build a dynamic and strong foundation for my career and the organization i am working for. In my tenure with Mantri i have handled various projects and successfully adapted Various Roles in challenging environment.

Experience

  • Assistant Manager at VTP Realty
    Mar 2019 - Sep 2022 · 3 yrs 7 mos

    leading CRM all role responsibility after sales

  • CRM at Future Development Construction Company - India
    Mar 2015 - Apr 2016 · 1 yr 2 mos

  • Sr Executive - CRM at Sunil Mantri Realty
    Feb 2011 - Oct 2014 · 3 yrs 9 mos

    • Handling issues relating to customers satisfaction & retention. • Generate Demand Letters, Payment Receipts, Allotment Letters, Interest letter for Customers. • Prepare Agreement for Property Sale. • To follow up with Customers and Banks to clear loan formalities. • To maintain files of each customer. • To follow-up with customers on due payment. • Handling customer complaints after possession. • Prepare MIS Reports, shows customer details, collection, Payment outstanding. • To generate Disbursement documents to customer of flat readiness for loan purpose. • Follow-ups with project department for flat completion status of customers. • Prepare final documents for possession formalities; get final payment clearance from accounts department and • Fill up checklist from customer at the time of possession and final handover of flats to customer. • Maintaining Report at Daily Basis • Participation in Committee for Recreation program in organizing. • Updating the Broker Regarding new products and scheme.

  • Marketing Intern at Dainik Bhaskar group
    Oct 2010 - Feb 2011 · 5 mos

    The Unique compact 12 pages daily of the Dainik Bhaskar Group of Publication is one of the most admired newspaper by the readers. As a part of this group my responsibilities is to meet and building new corporate clients.