Hillary Tucker

People Operations Specialist | HR Systems (Rippling · Paycor) | Benefits Administration | Remote-Ready

United States

About

People Operations professional with 6+ years of experience supporting the full employee lifecycle - from sourcing and onboarding through benefits administration, HRIS management, and offboarding. Known for building scalable HR infrastructure in high-growth environments and keeping the employee experience at the center of every process. Most recently at PDQ Corporation, I helped the company scale from ~60 to 300 employees over four years, leading the end-to-end implementation of Rippling HRIS and the Motivosity engagement platform, overhauling onboarding workflows, and managing annual open enrollment across the full benefits portfolio. Prior to that, I spent six years at Leavitt Partners growing from Administrative Assistant to HR Coordinator, supporting full-cycle recruiting, benefits administration, and employee relations for a 50+ person team. I’m recognized for bridging the gap between HR and cross-functional partners in IT, Finance, and leadership. I was honored to be named a Utah Business HR Achievement Recipient in 2022. I’m open to fully remote roles and experienced coordinating HR processes across distributed teams. If you’re building or improving a People Operations function and need someone who can own the details while keeping the bigger picture in view, I’d love to connect.

Experience

  • People Operations Specialist at PDQ

  • People Operations Specialist at PDQ
    Sep 2020 - Oct 2024 · 4 yrs 2 mos

    • Administered employee benefits programs and managed vendor relationships, including annual open enrollment • Led implementation of Rippling HRIS and Motivosity engagement platform, improving efficiency and employee experience • Oversaw onboarding and offboarding for 100+ employees, ensuring compliance and seamless transitions • Partnered with IT, Finance and leadership to align HR processes with organizational goals • Facilitated new hire orientation and training programs to accelerate productivity • Evaluated onboarding processes and implemented improvements adopted by leadership • Collaborated with Finance to ensure payroll accuracy and timeliness

  • Leavitt Partners (6 yrs 1 mo)
    • Human Resources Coordinator
      Jan 2018 - Jan 2020 · 2 yrs 1 mo

      • Supported full-cycle recruiting, including creation and management of job postings, candidate screening and interview coordination • Coordinated onboarding and offboarding for 50+ employees, including background checks and documentation • Served as primary point of contact for employee HR inquiries • Administered health insurance and retirement benefits • Analyzed employee engagement surveys to identify improvement opportunities and provide additional insights for stakeholders

    • Administrative Assistant
      Jan 2014 - Jan 2018 · 4 yrs 1 mo

      • Provided administrative and HR support to executive leadership • Maintained employee records, processed personnel changes, and supported day-to-day HR operations • Assisted with recruiting, onboarding, and employee documentation • Identified and implemented workflow improvements that increased administrative efficiency