Madrid, Community of Madrid, Spain
I like to describe myself as a language enthusiast. After many years of studying and teaching Spanish, English, and Turkish, I developed a strong interest in working in international environments. I built my foundation in a global media and broadcasting organization, and I am now continuing to grow professionally within the technology and digital content sector. Alongside these roles, I also work as a translator and interpreter, which has further strengthened my communication skills and cultural adaptability. Working with diverse teams and broad customer groups has become one of the most valuable aspects of my career journey.
I transitioned from Language Content Specialist to Process Lead, focusing on process optimization, delivery visibility, and cross-team alignment across multilingual operations. Key responsibilities & impact: • Support team scalability by contributing to hiring and onboarding processes, helping grow the team from 35 to 100 members • Continue to contribute to the implementation and evolution of data-driven strategies to optimize workflows and improve overall team performance • Organize and deliver 2 mentorship initiatives, supporting career development and knowledge sharing across the team • Monitor project progress, facilitate coordination across teams, and provide operational guidance to ensure timely and accurate delivery • Provide regular process-related feedback, contribute to the creation and maintenance of SOPs, and support consistent execution across workflows • Perform cross-system data validation between tracking tools and production systems to ensure delivery accuracy • Automate operational audits using macros to detect status inconsistencies across workflows • Identify hidden backlog and reporting risks, improving operational visibility across multilingual teams
• Conducted video logging for prestigious events including the Olympic Youth Games in Buenos Aires, Lausanne, Tokyo, and Beijing. • Collaborated with the Olympic Broadcasting Services to ensure accurate and timely documentation of footage. • Enhanced my skills in video editing and content management while working in a fast-paced sports broadcasting environment.
• Enhanced communication and client relations as an Interpreter/Translator (in Turkish, Spanish, English) in the Sales Department. • Provided high-quality translation and interpretation services to support sales initiatives. • Conducted market analysis to identify and connect with potential clients. • Assisted in creating newsletters to foster and maintain customer relationships.