Hieu-Hanh Nguyen

Senior Business Analyst

Vietnam

About

Experience

  • Senior Business Analyst at EPAM Systems
    Jan 2022 - Present · 4 yrs 6 mos

  • Senior Business Analyst at Hitachi Vantara
    Feb 2017 - Dec 2021 · 4 yrs 11 mos

    Domain: logistics, transportation, smart estate, agriculture, healthcare • Work with project team members and other stakeholders to make sure everyone is on one same page • Assess client's business needs and business processes to understand current business needs, anticipate future needs, and identify potential technical solutions • Ensure business requirements are clearly and thoroughly documented • Ensure documentation of technical application and user specifications are updated as needed • Lead requirement analysis and verification, ensuring that requirement statements are complete and that they conform to standards • Define and update graphic user interface (GUI) in compliance with consistent and friendly user experience (UX) for both mobile and web applications

  • Product Owner at CLAS Healthcare
    Aug 2016 - Jan 2017 · 6 mos

    • Plan requirements (stories) with the business team • Communicate the requirements (stories) to the development team • Communicate timelines from and to the development team • Ensure timelines are met for the development team and provide feedback of any issues to the business team • Help maintain team schedules, availabilities, and ensure resources are properly scheduled so that development is not affected • Find bugs and help deliver solutions in a timely manner

  • Operations Manager HCMC Office at Allied Pickfords
    Mar 2015 - Aug 2016 · 1 yr 6 mos

    Due to my formidable work ethic and desire to succeed, I was offered a promotion within a year working at Allied Pickfords. • Coordinate, manage, and monitor inbound and outbound shipments, pending shipments, customer support, and warehousing • Work closely with overseas offices at their time of convenience • Oversee the office’s monthly financial statements and data • Review costs from freight forwarders and other partners • Approve service quotations from the sales team sent to clients • Supervise all day to day operations in the HCMC office

  • Teacher at SEAMEO Retrac
    Jul 2013 - Jul 2016 · 3 yrs 1 mo

    I teach little kids communicative English. Working with them really helps my creativity. This is also how I release myself from stress after a long week stuck in the office.