Las Vegas Metropolitan Area
- Coordinated with all key stakeholders to complete deliverables and ensured effective cross-team actions in the pre-planning of events. - Worked with suppliers to acquire quality promotional goods and materials for all events in a timely and cost-efficient manner. - Acted as a brand ambassador and facilitated guest reception for 30+ first-class exclusive and large-scale immersive events.
- Developed and maintained long-lasting customer and supplier relations. - Delegated tasks to staff members ensuring collaborative and optimal work efficiency. - Utilized business systems to aggregate statistics, identify improvement opportunities, and deliver essential data to upper management.
- Delivered on and resolved all inquiries regarding the hotel and local offerings. - Provided translation services to guests and ensured a strong channel of communication. - Utilized hotel systems, including OPERA PMS, to manage all guests and property logistics and remediate any issues.