Riyadh, Saudi Arabia
Senior banking executive with more than 24 years of experience across personal banking, branch management, Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), regulatory compliance, financial crime risk management, and transformation initiatives within the banking sector. Brings diversified leadership experience spanning 16 years in personal banking and branch management, followed by executive leadership roles in AML/CFT and financial crime compliance, providing a comprehensive understanding of banking operations, customer relationships, risk management, and regulatory expectations. Experienced in leading AML/CFT programs, strengthening regulatory compliance frameworks, enhancing risk-based controls, and driving strategic transformation initiatives aligned with regulatory requirements and industry best practices. Skilled in overseeing financial crime risk management, transaction monitoring environments, and fostering collaboration across compliance, risk, operations, and technology functions to strengthen control effectiveness and organizational performance. Passionate about building sustainable compliance environments that enhance institutional resilience, reinforce regulatory confidence, improve operational efficiency, and support the continued evolution of the financial sector.
• Lead the Bank’s Anti-Money Laundering and Counter Terrorist Financing (AML/CFT) strategy, governance, and financial crime risk management framework. • Oversee financial crime risk management, regulatory compliance, sanctions compliance, and transaction monitoring frameworks. • Drive strategic initiatives to strengthen AML/CFT capabilities, operational effectiveness, and regulatory readiness. • Ensure alignment with applicable regulatory requirements and industry best practices. • Collaborate with executive management and key stakeholders to enhance risk management and compliance effectiveness. • Support transformation initiatives aimed at strengthening governance, controls, and financial crime risk mitigation.
• Led branch network operations across the Bank’s nationwide branch network, ensuring operational excellence and consistent service delivery. • Developed and enhanced operational policies, procedures, and service standards to improve efficiency, control effectiveness, and customer experience. • Established and monitored financial, operational, and service quality targets to drive branch performance and business growth. • Directed workforce planning, recruitment, and training initiatives to strengthen branch capabilities and support organizational objectives. • Managed customer complaint resolution and service improvement programs to enhance customer satisfaction and service quality. • Collaborated with business and support functions to support sales initiatives and achieve strategic business objectives. • Partnered with technology teams to implement system enhancements and operational transformation initiatives across the branch network. • Coordinated with internal stakeholders to ensure alignment between branch operations, business priorities, and regulatory requirement
Branches network & Retail Banking Operations