Madrid, Community of Madrid, Spain
Awareness is the beginning of transformation
Responsible for providing strategic technical guidance and support to enterprise customers to ensure the successful adoption and optimization of Google Cloud solutions. Focused on driving innovation and enabling customers to achieve their goals through Google's cloud technology.
Quota-carrying sales role focused on driving revenue growth, expansion, and retention while fostering strong, long-term customer relationships. Combining strategic account management with a customer-centric approach to identify opportunities, secure renewals, position services and maximise value realisation within the assigned book of business.
Managing a portfolio of SMB and Enterprise customers, fostering strong engagement with key stakeholders to drive long-term relationships and business growth. Driving upselling and cross-selling initiatives by identifying revenue opportunities and aligning TravelPerk solutions with customer needs.
Quota-carrying role, managing customer success by overseeing program deliveries and fostering strong customer relationships. Ensures the successful adoption and productive use of Microsoft Cloud technologies, driving digital transformation and business impact. Empowering customers to achieve their strategic goals through proactive engagement and tailored support.
Providing strategic support for Azure Management and billing, ensuring efficient issue resolution and seamless customer experiences. Playing a critical role in developing and implementing Azure support capabilities by collaborating with Product Groups, Supportability Program Managers, and Training teams. Driving process improvements, enhancing support readiness, and contributing to the evolution of Microsoft’s cloud support services.
Managing the creation, editing, design, and formatting of customer-facing artifacts, including Budgetary Estimates, Proposals, Statements of Work, and marketing collateral. Supporting proposal development, facilitating status calls, and ensuring high-quality deliverables through structured collaboration and process management. Collaborates with Microsoft Sales and Delivery teams to provide seamless customer experiences, resolve escalations, and refine internal processes. Develops technical expertise in Microsoft technologies to assess incidents and provide strategic recommendations.
Teaching German to children ages 6-7