Hermann Hofstetter

The more diverse experiences you have, the more empathetic, more open and more successful you become.

Risch-Rotkreuz, Zug, Switzerland

About

UX and CX leader with more than 15 years experience in different sectors such as banking, e-commerce, consulting, design agencies and over the last employer heavily in healthcare. Leadership of distributed high performance interdisciplinary and intercultural UX/CX teams. Specialities in Design Strategy, Coaching, Design Thinking Methodologies, User-Centered Design, Design Systems, User Research, Usability Engineering, Usability Tests, Interviews, Information Engineering, Interaction Design, high and low-fidelity prototyping, development of medical devices (IEC 62366/62304, ANSI/AAMI HE75), laboratory and point of care middleware & IT solutions.

Experience

  • Roche (Rotkreuz, Switzerland)
    • Global Head Industrial and Sustainable Design
      Jul 2024 - Present · 2 yrs

      Responsible for leading and coordinating design across multiple locations worldwide, with a focus on integrating sustainability principles into product and industrial design processes for diagnostics solutions and secondary packaging.

    • Global Sub-Chapter Head, Experience Design Management
      Apr 2020 - Jul 2024 · 4 yrs 4 mos

      Responsible of defining the direction and strategy of the design and the experiences across the entire Roche Diagnostics digital and hardware portfolio.

    • Hospital Point of Care Sales Analyst & Consultant (Rotation)
      Jan 2022 - Apr 2022 · 4 mos

  • Information Architect at Unic
    Jan 2013 - May 2014 · 1 yr 5 mos

  • User Experience Architect at Zeix AG
    Oct 2009 - Dec 2012 · 3 yrs 3 mos

  • Usability Engineer and Content Manager at Lazard (former O' Sullivan Partners)
    Dec 2008 - Jun 2009 · 7 mos

  • UBS Investment Bank (Zurich, Switzerland)
    • Desktop Publisher
      Jun 2001 - Jul 2008 · 7 yrs 2 mos

      Part time employee

    • Archivist
      Jan 2004 - Feb 2004 · 2 mos

      Part time employee