Milan, Lombardy, Italy
Henry Mockford has over 30 years of experience gained in the Telecommunications/IT industry covering roles oriented towards contacts with customers as well as internal management in a multicutlural environment. Areas of expertise favor management in customer care as well as leaderships of project management departments. Past roles have also included marketing and sales departments. With a strong business acumen and commercial awareness, has the abilty to negotiate effectively at all levels. Particular achievements worth of mention include the implementation of one of the worlds largest ATM networks with CERN of Geneva and outsourcing of entire departments in India with Colt Telecom. University degrees include Business Management, Managing Cultures with Henley management College and Open University. Can perfectly speak and write in two languages English (mother tongue) and Italian (bi-lingual) including a good knowledge of French. Henry resides in Italy but has no travel restrictions and due to extensive multicultural experiences can work anywhere within the European comunity Specialties: Project and Business Management in the Telco/It sectors covering platforms utilising Oracle and Remedy Adept at applying a blend of skills / knowledge in a multicultural environment Accustomed to implementing and managing corporate ventures – internationally. Fluent read/write in English and Italian, good knowledge of French
Manages a team assuring provisioning tasks are timely executed Internet and Domain Management Major Product implementation ‘sign-offs’. Project Management to key customers Financial, Business case and cost control applications
Management of major projects for a prestigious corporate client base. Overall responsibility for all aspects of the provisioning cycles including large scale budgetary ownership. Project-manage large-scale Internet Projects between the USA & Europe. Head of European Provide, as well as Projects. Dealt with CERN (Geneva) requirements for a major international programme. Implemented one of the world’s largest ATM and one of the first Frame Relay Networks Organised 'in-house' and customer training sessions Licensed Operator – authorised to manage C & W’s Italian business interests.
Actively promoted a range of telecommunications equipment Generated sales and developed contacts in the Italian marketplace.
Responsible for marketing operations conducted from Milan & Paris. Undertook product support and consultancy activities throughout Europe. Technical Telcomunications Support/ Consultant for certain European Space Programmes
Managing a team of computer engineers and specialists for the mid/large range of computer systems Systems support at international level