Hoangkhiem (Henri) Tran

End‑to‑end delivery of large‑scale Azure AI compute platforms

Seattle, Washington, United States

About

Experience

  • Microsoft (Greater Seattle Area · On-site)
    • Microsoft Azure AI HPC Infrastructure
      Nov 2025 - Present · 8 mos

      - End‑to‑end delivery of large‑scale AI compute platforms. - Shaping AI infrastructure strategy, aligning technical vision with business priorities, and translating that strategy into scalable, reliable platforms. - Partner closely across engineering and operations teams to unblock complex dependencies and accelerate delivery at cloud scale. The work enables Azure to support next‑generation AI workloads with performance, resilience, and speed.

    • AI Scalability for Silicon, Cloud Hardware Infrastructure Engineering (SCHIE)
      Mar 2024 - Nov 2025 · 1 yr 9 mos

      Lead technical program management for SCHIE Leveraging AI Technology program, driving AI integration, operational excellence, and global data center innovation through scalable engineering solutions. Spearheaded AI-powered tools delivering measurable gains in hardware resiliency, efficiency, and developer productivity. • Reduced engineering investigation time for node failure by 30%, saving over 110,000+ engineering hours annually. • Improved hardware failure prediction accuracy by 15% and reduced downtime incidents by 20%. • Delivered $23M+ annual savings through operational efficiencies and AI-driven process improvements. • Educated 300+ engineers and leaders on AI best practices, agentic frameworks, and ROI measurement.

  • Engineering Strategy and Operations at Cruise
    Mar 2022 - Feb 2024 · 2 yrs

    Responsible for Cruise AI’s cloud demand and ensure cloud capacity coverage, which will optimize the customer experience and safety. Establish north star for demand management and forecast accuracy, inclusive of cost, to support Cruise scaling and growth. • Developed and managed S&OP, specifically for cloud capacity and cost, for Cruise AI team (69% of Cruise engineer org); monthly reporting on forecasts, spend, and risks to annual budget of $1XX+ M to stakeholders including staffs, directors, and VPs. • Developed cloud cost forecast and input gathering process with 15+ stakeholders, resulting in average accuracy within 5%. • Developed weekly ship room with stakeholders to monitor cloud capacity and cost to manage demand and cost, inclusive of identifying engineering efficiencies resulting in over $1M savings/year.

  • Microsoft (3 yrs 6 mos)
    • Sr Program Manager, Cloud Capacity Planning - Server, Capacity Planning
      Jan 2020 - Mar 2022 · 2 yrs 3 mos

    • Microsoft Cloud Infrastructure and Planning (MCIP) - Short Term Planning (Senior Unify Consultant)
      Oct 2018 - Jan 2020 · 1 yr 4 mos

      • Develop, generate and manage metrics and reporting related to planning accuracy and jitter, supply changes and supply-demand gaps • Support next generation engineering efforts • Generate timely and accurate executive level communication

  • Senior Consultant at Unify Consulting
    2015 - Dec 2019 · 5 yrs

    Member of Following Corporate Taskforce Committees: • Learning and Development (Mentorship + Community Resources) • Rewards and Recognition • Measuring Sentiments • Leadership

  • Digital Experience Business Analyst (Senior Unify Consultant) at T-Mobile
    Jul 2017 - Sep 2018 · 1 yr 3 mos

    • Created, designed and formatted business requirement specification documentation, including process flows, used to align system and UI changes for T-Mobile Back-Office Customer-Care application. • Assessed business operations and collaborate with client staff, project managers, and developers to upgrade and expand mission critical process flows in SAP application, enabling new customer activation, account management and billing functionalities. • Collaborated with back-office business groups and T-Mobile engineers