Greater Chicago Area
Growth-minded healthcare management professional with over 5 years of experience in health Administration and informatics. Results-driven, service oriented leader with advanced skills in process improvement, project management, healthcare system development life cycle, and clinical data analysis. Strong healthcare services professional with a dual Master’s Degree focused in Health Care Administration & Health Informatics. Constantly motivated to provide value to internal and external stakeholders, drive continuous process improvement, and impact meaningful organizational change. Apart from my passion to make processes better, a few of my technical skills & programs include: Microsoft Office Suite (Excel, Access, Word, PowerPoint, Windows, Outlook), Electronic Medical Record (EMR)
• Facilitate daily administration & healthcare operations for oncology medical practice by fielding 20+ calls per day, detailing medical notes, conducting chart reviews, and ensuring proper billing procedures. • Strengthen compliance by closely following CMS regulations codes. • Implement continuous improvement by writing, modifying, and optimizing healthcare policies for properly storing patient data. • Elevate decision making by creating reports within electronic medical record (EMR) and troubleshooting technical issues with IT applications. • Partnered with hiring manager to recruit top talent, design job postings, and organize applications. • Oversaw inventory management by ordering medical supplies, documenting invoices, and facilitating bookkeeping through excellent communication skills.
• Collaborated with patients to develop exercise programs, resulting in improved activities in daily living. • Contributed to the successful transition from paper based patient health record to Electronic Health Record. • Developed a new recordkeeping procedure to better organize health data & patient information. • Led cost savings efforts and healthcare quality improvements by identifying discrepancies in data and pattern. • Improved company culture by coordinating staff meetings and discussing trends in rehab. • Showcased excellent critical thinking & leadership skills by supervising tech staff and boosting productivity through MS office applications. • Transformed program efficiency by collecting, organizing, and analyzing large amounts of data and recommending key insights to leadership. • Spearheaded lean process improvements to minimize costs, optimize inventory levels, and achieve operational excellence. • Achieved consistent compliance by running medical chart audits and reviewing maintenance & installation changes within the EMR system. • Formed strategic network partnerships & healthcare community relationships to ensure optimal levels of care.
• Overseas the Floor about 20- 50 patients, nurses and other staff. • Administrative duties but not limited to reporting to the CEO and Head Medical Officer. • Deliver direct patient care on the entire floor. • Taking patient notes and file appropriately. • Performed ICU and ICCU duties when needed for emergency.