Hemant Patel

SAP ECC/CRM Technical Consultant

Oakville, Ontario, Canada

About

• 18+ years of SAP consulting experience. • Certified 4.6 C SAP R/3 ABAP Consultant • Hands on exposure to CRM, FI, MM, SD, PS, PM, QM and SM functional areas • Experienced ABAP programmer with proven abilities to work individually and as a team member to resolve ABAP related issues and to perform development tasks. • High quality technical exposure in SAP R/3 ABAP development including LSMW, BADI, IDOC, RF and MOBILE • Expertise in form development (SMART FORMS/SAP SCRIPTS/INTERACTIVE FORMS) • 8+ years of experience in SAP CRM ( Version 5.0 / CRM 2007 / CRM 7.0 ) • Personal commitment towards team building and delivering quality software applications • Diversified background featuring development, quality control, troubleshooting and project management experience

Experience

  • Senior SAP Technical Consultant at ILLUMITI
    Dec 2018 - Present · 7 yrs 7 mos

    Provide AMES and Development Support for Illumiti Clients.

  • SAP Technical Lead at Vortex Consulting
    Mar 2018 - Nov 2018 · 9 mos

    SAP ECC 6.0 EHP8 SOH - Client : Breakthru Beverage Group - Canada •Perform RICEF Management tasks for the project which includes estimation, status tracking, issue resolution, code review and transport management. •Working with the functional team to understand the functional requirement and analyze technical requirement for achieving them. •Developed custom Dashboard program for performing LCBO process of creating deliveries, entering BDL data, updating payment reference, Invoicing via MIRO, Performing Good Receipt via MIGO and PGI process. •Load programs for updating purchase orders via board reports, inventory adjustments program using BAPI_GOODSMVT_CREATE, PO Form via SMARTFORMS, SD Invoice Form output via Planet Press, External link access via SAP standard object link configuration table SGOSATTR and FI Document load via a generic template.

  • Senior SAP Technical Consultant at itelligence North America
    Jun 2017 - Mar 2018 · 10 mos

    SAP S4 HANA 1610 Implementation: - Client : Burnbrae Farms As part of the project team I am responsible for supporting the RICEF development and to troubleshoot issues faced by the functional team. • Analyze LTMC tool and validate if the standard templates can be used for conversion • Analyze/Activate FIORI apps required for the project. • Working with the functional team to understand the functional requirement and analyze technical requirement for achieving them. • Analyze S4 HANA New Output Management Method and recommend approach for developing output forms and IDOC interface. • Troubleshoot problems faced by the functional team and assist with identification of the OSS Note or technical solution for resolving the issue

  • Shred-it (Greater Toronto Area, Canada)
    • SAP ECC/CRM Technical Consultant - Shred-it/Stericycle Integration and Support
      Jul 2015 - May 2017 · 1 yr 11 mos

      •Architect, Design and Develop a custom Dashboard Application for Customer interface between SAP and SalesForce. •Develop a custom program for reformatting the ECC lockbox file received from the bank and integrate it in the existing lockbox process •Enhance SD forms (Invoice, Invoice List) to add additional information based on business requirements •Performance Tuning SAP CRM system •Provide support for existing business process by analyzing data and identifying the cause of the issue

    • SAP ECC/CRM Technical Consultant - Shred-it - CINTAS Implementation
      Mar 2014 - Jun 2015 · 1 yr 4 mos

      •Conversion of the CINTAS system into SAP system based on a conversion schedule every 5 to 6 weeks for each sales office •Conversion of Open A/R from the CINTAS system into SAP ECC system via IDOC ACC_DOCUMENT02

    • SAP CRM Technical Consultant - SAP North America Implementation
      Feb 2011 - Mar 2014 · 3 yrs 2 mos

      •Upgrade CRM 2007 to CRM 7.0 •Responsible for all pricing related enhancements for supporting North America Pricing scenarios. Enhancements included adding custom new fields to condition table, Troubleshooting Middleware pricing synchronization, developing custom callback function modules for summarized pricing scenarios and fill level pricing scenarios. •Designing the approach for customer price increase by branch/sold-to/ship-to •Enhanced and Optimized SAP CRM Integration of Service Orders to Route Management system using SAP XI as a middleware tool to support North American rollout. •Configuration and design of Business Role. Development of ABAP Web dynpro objects for supporting Recycling Process. •Development of User-exist for Invoice Output Types, Smart Form customization and development for Invoice, Invoice List and creation of external interfaces to transmit invoice xml to KUBRA system •Responsible for CRM Performance Tuning to improve system performance for better user experience. •On-going support for CRM issues and bug-fixes

  • SAP CRM Technical Consultant - Remote - Savantis Group - Client : Joerns Healthcare at Savantis Group
    Jul 2014 - Dec 2014 · 6 mos

    •Working with the functional team to understand the customer requirements and outline possible solutions which can be developed to address the requirements •Enhanced the Outbound/Inbound CRM_XIF_ORDER_SAVE Idoc to pass additional information to the external interfaces and to update the information back into the SAP system •Developed custom routines which were linked to Actions for Ibase Automation. Example: Create Ibase during Service Installation process, Update Ibase during Service Repair process. Provide logging information in the action log for review by the user