Helen A.

Senior Solutions Architect at Amazon Web Services (AWS)

Greater Calgary Metropolitan Area

About

I love the work I do! It encompasses two great things: making a difference, and finding a new way to look at a situation. I have studied and worked in science and technology all my life. Whether it be in education technology, application monitoring, or cloud technologies, what I really enjoy is working closely with customers to use technology to solve their problems. I have been lucky to work in many roles during my career, as a software developer, researcher, educator and in application support teams. This gives me an interesting perspective that helps me bridge the gap between the users and the developers/vendor/theory, allowing me to bring useful technology into the hands of those it can benefit. I am technologically flexible, with an expert knowledge of a variety of tools, programming languages and systems, and importantly, I am quickly able to pick up new ones. I have the core skills of problem solving, mentorship, user awareness and the ability to develop solutions to the problem at hand. * Highly motivated, enthusiastic worker who thrives on challenges and continued learning. * Over 10 years experience in Enterprise Observability * More than 10 years experience with web and desktop application development. * 12 years experience in research/development/support of education technology, especially in eAssessment. * Excellent aural and written communication skills, and able to communicate at a variety of levels to internal and external colleagues and organisations. * Nationally recognised in the field of Application Monitoring and eAssessment and invited as an expert by external organisations, for example, advising on projects, delivering training and writing articles for publication. My work has been recognised with a number of awards: * Winner of 2010 Scottish eAssessment Award (summative assessment) * Joint winner of 2009 Scottish eAssessment Award (formative assessment) * Individual winner of Heriot-Watt University Learning and Teaching Award (2005)

Experience

  • Senior Solutions Architect at Amazon Web Services (AWS)
    Jul 2020 - Present · 6 yrs

  • Team Lead (Dev Tools & Application Monitoring) at FGL Sports Ltd
    May 2016 - Jul 2020 · 4 yrs 3 mos

  • Shaw Communications (3 yrs 1 mo)
    • Lead
      Jun 2015 - Apr 2016 · 11 mos

      I was part of the Tactics team, as a Tech Lead, looking at strategic technology solutions across the company. A large part of this was leading and supporting the Application Monitoring team.

    • System Analyst
      Apr 2013 - Jun 2015 · 2 yrs 3 mos

      Worked with the Order Entry/Management team supporting the related IT systems. Explored and utilised IT system monitoring to support the teams work. Worked as Tech Lead on development project.

  • Software Consultant at Independent Software Developer
    Jun 2012 - Mar 2013 · 10 mos

    I Primarily worked on the development of educationally or scientifically based software, allowing me to utilise my expertise in these areas. Recent work: * Development of web interface for oil modelling software (Epistemy.com). Working with Yii, PHP, SQL, Javascript, JQuery, HTML, CSS and Twitter Bootstrap. * Development work on a web based question editor for Newcastle University’s eAssessment system. Working with Django, Python, knockout and jQuery. I am happy to receive queries about software development work, training or eAssessment and education technology consultancy.

  • Heriot-Watt University (13 yrs 1 mo)
    • Head of e-assessment (SCHOLAR)
      Aug 2007 - Jun 2012 · 4 yrs 11 mos

    • Professor (Computer Science)
      Oct 2004 - Aug 2007 · 2 yrs 11 mos

    • Research Associate //Teaching Fellow
      Feb 2002 - Sep 2004 · 2 yrs 8 mos