Heather Wohlford

AI Automation & Workflow Design Professional | Designed Zapier Workflows + Landing Pages | Creative Problem Solver Focused on Streamlined, Human-Centered Systems

Sahuarita, Arizona, United States

About

I’m an AI Automation and Workflow Design student at TripleTen, Automation & AI Skills: Make, Zapier, N8N, Miro, Nebius Studio, LLMs (Gemini, Chatgpt ,openAI) Robotic Process Automation(RPA) development, HubSpot, UiPath, Prompt Engineering, Workflow Automation,REST API, Webhooks, Json, Eleven Labs, Twilio, LM Arena, Supabase, Airtable, business process mapping, generative AI, Lovable, Vibe coding, Google Workspace. Currently working at Amazon as a Fulfillment Associate and managing my own business as a Self-Employed Cleaning Specialist. I’m passionate about combining creativity, structure, and technology to design smarter, more efficient systems that simplify work, enhance collaboration, and improve everyday life. At Amazon, I’ve developed a strong foundation in efficiency, accuracy, and process optimization, learning how data, teamwork, and precision drive large-scale productivity. As a Cleaning Specialist, I’ve gained experience in client communication, time management, and quality assurance, ensuring consistent, detail-oriented results. Both roles have strengthened my understanding of real-world operations and deepened my drive to improve workflows through thoughtful automation. Through my studies at TripleTen, I’m developing expertise in automation development, process optimization, and AI-powered systems integration. My projects include designing a Zapier workflow to automate data collection and reporting, and creating landing pages for businesses that merge design, logic, and user experience into seamless digital systems. I’m known for my creative vision, attention to detail, and ability to turn complex problems into simple, actionable solutions. My goal is to bridge the gap between people and technology—helping organizations build systems that save time, increase efficiency, and enhance user experiences. Outside of work, I’m an avid hiker and a lifelong learner who enjoys exploring new ideas and tools. I believe growth comes from curiosity, whether it’s discovering a new trail or mastering a new automation platform. Please feel free to connect with me here on LinkedIn or via email at [email protected]. I'm excited to explore new opportunities and contribute to the success of forward-thinking organizations. I’m always open to collaborating on AI automation, workflow design, and human-centered innovation.

Experience

  • AI Automation Specialist | Student at TripleTen
    Aug 2025 - Present · 1 yr

    An intensive 7-sprint AI Automation bootcamp, gaining hands-on experience in Prompt Engineering, AI App Development, Automation Workflows, API Integration, and Robotic Process Automation (RPA) through real-world projects. Designed and deployed AI-powered applications and chatbots using Zapier, Make.com, and Google AI Studio to solve real business challenges. Built no-code automation workflows to streamline operations using tools like Google Forms, Sheets, and n8n. Developed intelligent agents and RPA bots with UiPath to handle repetitive tasks and improve efficiency with minimal developer resources. Integrated AI systems into existing business platforms using WebHooks, APIs, and data pipelines for seamless data exchange and event-based automation. Completed a capstone project delivering an end-to-end AI solution that demonstrated measurable business impact and ROI potential.

  • Fulfillment Associate at Amazon
    Jul 2024 - Present · 2 yrs 1 mo

    As a Fulfillment Associate at Amazon, I ensure the accurate, efficient, and timely handling of inventory through data-driven systems and standardized workflows. I collaborate with team members to meet productivity goals, maintain safety and quality standards, and identify opportunities to improve operational processes. This experience has strengthened my skills in efficiency, organization, and system-based problem-solving—key foundations for my work in AI automation and workflow optimization.

  • Self-employed cleaning specialist at Self-employed
    Jan 2013 - Present · 13 yrs 7 mos

    As a self-employed cleaning specialist, I manage all aspects of operations including client scheduling, communication, and quality control. I create efficient workflows and checklists to streamline service delivery, maintain consistent standards, and ensure customer satisfaction. This role has strengthened my skills in organization, process design, and client relationship management—foundations that support my transition into AI automation and workflow optimization.

  • wedding and event planner at Angelica's Wedding & Event Center
    Jan 2010 - Nov 2017 · 7 yrs 11 mos

    As a Wedding and Event Planner, I’ve developed a strong blend of organizational, creative, and interpersonal skills that ensure every event runs seamlessly from concept to completion. I excel in project coordination, budget management, and vendor negotiations, maintaining exceptional attention to detail while managing multiple timelines and priorities. My background includes designing cohesive event themes, overseeing décor and logistics, and fostering clear communication among clients, teams, and vendors. Known for adaptability and problem-solving under pressure, I bring leadership, creativity, and precision to every event—ensuring memorable experiences that exceed client expectations.

  • Customer Service Representative at Agero, Inc.
    Mar 2006 - Apr 2010 · 4 yrs 2 mos

    Tech-savvy Customer Service Professional with experience delivering real-time roadside assistance through digital dispatch and CRM systems. Skilled in using technology to track service requests, verify GPS locations, and maintain accurate customer data while coordinating with multiple service providers. Combines strong communication, problem-solving, and multitasking abilities with a deep commitment to customer experience and data integrity. Excels at learning new platforms, adapting to evolving systems, and leveraging digital tools to improve efficiency, accuracy, and response time. Recognized for maintaining composure under pressure, providing empathetic support, and enhancing workflow reliability through structured, technology-driven processes.