Heather Waterhouse FCIPD (she/her)

With15+ years multisector CPO experience I am offering my depth of experience, pragmatism and warmth to bring you an HR offering either on an interim or fractional basis in this time of uncertainty and cost awareness

Ashbourne, England, United Kingdom

About

Global HR Director influencing Organisational Performance, Change and Development from board level down with extensive multi site, international experience. Always willing to roll up sleeves and pitch in and can move from strategy to action fluidly. Values driven with a commercial output delivering performance improvements of 70% achieved through enhancing leadership capability, coaching, providing pragmatic advice and executive business partnering. Strategic approach with global and cultural perspective including design and implementation of L and D programmes driving talent and potential identification, measurement, ratification and movement. Employee Development Conflict management and collaborative working in heavily unionised and regulated environments and management of large scale restructures including TUPE and legal and cultural harmonisation. Extensive expertise in employee relations and employment law through recession and pandemic management. Delivers significant business improvements via senior level facilitation. Depth of knowledge across the employee lifecycle and across sectors spanning Professional Body, Logistics and Distribution, Aerospace, Manufacturing and Construction, Financial Services, Academia, NHS, Mental Health, being fundamentally entwined in bid processes for growth. . Multi dimensional approach across cultural, organisational and commercial problem solving. Remote leadership influencer including APAC, Europe, the Americas. Board influencer who acts from an authentic and courageous position. Able to create rapport to influence and who is proud of treating people with respect and dignity in all situations. Employee engagement, recognition and reward strategies to deliver performance in an environment focussed on EDI and social value.

Experience

  • Head of People and Development at Futures Housing Group
    Jan 2026 - Present · 6 mos

  • CEO Waterhouse People Solutions at Waterhouse People Solutions
    Jul 2025 - Present · 1 yr

    Having got multisector CPO level experience for the last 15-20 years I am offering my depth of experience, pragmatism and warmth to bring you an HR offering either on an interim or fractional basis in this time of uncertainty and cost awareness. I can help with the ER issues ( both now and to prevent future issues), provide in the moment advice, help with your compliance and create business sustainability through coaching and developing your exec and leadership teams.

  • People Director at PeoplePlus Group UK
    May 2023 - Jul 2025 · 2 yrs 3 mos

    Making a step change in our people offering and being a real visible human has brought strategic results - higher engagement, lower attrition, more visibility and connection, more governance and control, working exceptionally hard to get things not only done but done and embedded making PeoplePlus a better place to work and that brings commercial success in its wake. Get the people and the processes right ... the rest will follow.

  • HRD at GEOAmey
    Sep 2020 - Apr 2023 · 2 yrs 8 mos

  • HRD NHS SUPPLY CHAIN at Unipart Logistics
    Mar 2019 - Aug 2020 · 1 yr 6 mos