Clarkesville, Georgia, United States
Experienced customer and marketing professional with a Bachelor's Degree in Psychology and a minor study in Sociology. Organized, personable, and task-driven. I work well with others and learn quickly. I would make a wonderful asset to any team.
• Serve as a key operational partner supporting real estate agents and leadership teams across multiple markets, ensuring a consistent, high-quality client experience. • Act as a central point of coordination between agents, clients, and internal departments, resolving complex issues and escalating appropriately. • Support onboarding and ongoing adherence to standardized processes and best practices for agents. • Maintain accuracy and accountability across client records, documentation, and internal systems. • Build trusted relationships with stakeholders while reinforcing role clarity, professionalism, and service standards. • Contribute to a collaborative, high-performance team culture aligned with organizational values.
Sharing my passion for empowering women and making their lives easier!
• Operated an independent service-based business focused on empowering women and simplifying daily routines. • Managed scheduling, client relationships, marketing, and follow-up communications. • Built long-term client trust through active listening, personalization, and integrity.
• Partnered with internal teams and external stakeholders to support brand growth and service delivery. • Coordinated marketing initiatives and maintained accurate data to support operational decision-making. • Built professional relationships with property managers, vendors, and leadership teams.
- Leasing apartments (2-15 month lease terms) - Sending notices via letters or Relate 24/7 - Communicating with residents, vendors, and prospects (via phone, e-mail, or in person) - Assisting in posting rent, crediting late fees, and sending late letters - Move-in/out inspections - Filing - Answering incoming calls and e-mails - Preparing model apartments - Posting onto Social Media in order to engage prospects and residents to the community daily - Update community website monthly (or when there are necessary changes) - Hosting events for residents a minimum of three times a month - Hosting contests for residents - Ordering office supplies through OfficeDepot - Scheduling all social media through Soci - Utilizing MRI for data entry - Assisting vendors while on property (sprinkler inspections, carpet cleaning or installation) - Conduct weekly outside marketing to the surrounding community - Conduct thorough qualifying on all prospects who intend to lease - Maintain a clean and inviting office space for staff, residents, and prospects I remain in contact with my former supervisor, Simina Birsan.
• Led leasing operations and daily administrative functions for multifamily residential communities. • Managed resident communications, vendor coordination, and operational workflows. • Supported financial processes including rent posting, account accuracy, and reporting. • Utilized enterprise property management systems (MRI) for data entry and tracking. • Supported staff performance and upheld compliance with established policies and procedures.