Heike de Winter

Technical Business Analyst at Rabobank ICT

Arnhem, Gelderland, Netherlands

About

Experience

  • Rabobank ICT (9 yrs 4 mos)
    • Technical Business Analyst
      Dec 2021 - Present · 4 yrs 8 mos

    • Ops Engineer
      Apr 2017 - Dec 2021 · 4 yrs 9 mos

  • MasterClass Professional at Calco
    Dec 2016 - Apr 2019 · 2 yrs 5 mos

    As a Calco MasterClass Professional, I participated in a two-year traineeship in which I was trained to become an IT professional.

  • Technical Support Consultant at KPN
    Apr 2015 - Nov 2016 · 1 yr 8 mos

    Taking calls from customers and helping them with questions related to for example billing, internet and e-mail setting (via remote support), purchases and disruptions.

  • Consultant at Tradex Corporation
    Jan 2016 - Feb 2016 · 2 mos

    As a consultant for an import/export project at Tradex Corporation I developed a sensory test in order to test the feasibility of importing different new types of tea from Tanzania

  • Teaching Assistant at Wageningen UR (University & Research centre)
    Oct 2014 - Dec 2014 · 3 mos

    For a course on nutrition behaviour I supervised groups of bachelor and master students. We discussed different case studies and I gave them feedback on the content as well as the process of the groups.