New York City Metropolitan Area
Some of my happiest childhood memories are tied to transportation. My grandfather, a bus driver, used to let me ride along on his routes, sparking a passion for mobility that has guided my career. Today, I channel that passion into a profession as a transportation engineer and planner. I specialize in helping transit agencies and mobility companies solve complex challenges in operations, service planning, and product management. My work is focused on one thing: creating efficient, user-centric transit systems that connect people to what matters most. I've had the privilege of leading projects that have made a real impact, from launching a digital fare platform for 110,000+ users at the MBTA to boosting ridership by 62% for a shuttle operator in New York. I also founded TransitCon, the world's largest free transit conference, to bring industry leaders together to share innovative ideas. I'm always open to discussing new projects or collaborations. Feel free to connect or message me here.
- Designed end-to-end service plans and market feasibility analyses for intercity bus operators across multiple markets, informing route launches, schedules, stop siting, and growth strategy. - Directed strategy, design, and rollout of MyCharlie (transit card management platform) to 110k+ active users; increased application throughput 13× (1,300%) through UX, automation, and data-pipeline improvements. - Led rider-experience research for the MBTA; mapped end-to-end journeys, identified gaps in trip planning and real-time information, and delivered a prioritized roadmap adopted by product and operations teams.
• Hosted conference featuring 54 speakers, 44 sessions, and 1000 registrants representing more than 40 countries • Led a startup team of three to create a multi-faceted organizational structure to achieve financial stability • Established and administered partnerships with professional associations to expand membership by 40%
- Oversaw the daily operation of multiple fixed-route transit shuttle systems that moved over 15,000 riders - Supervised operations and field team of 12 to increase ridership by 62% and operational efficiencies by 25% - Orchestrated all product direction and a data team of 4 to implement a dashboard of operational KPIs goals
VTA Silicon Valley BART Extension, Phase II, Santa Clara County: A four station, 6.1 mile heavy rail extension • Developed a GIS database to better catalog all 3k+ parcels around construction staging areas • Orchestrated a public outreach strategy for 2k+ businesses and stakeholders surrounding the project alignment Richmond to Washington, D.C. Atlantic Gateway Project (DC2RCA): Segment of the USDOT Southeast High-Speed Rail • Preformed technical drafting and design oversight of 106 track miles for the $1.4B high-speed rail project Diridon Program Management Services, San José, CA: Concept Plan of Reimagined Diridon Station & Surrounding Area • Influenced the project management team to balance the design needs of 5 government agencies and Google • Facilitated a district-wide outreach strategy and coordinated all graphic design and collateral for the $8B station redesign
• Spearheaded the feasibility analysis and conceptualized the service planning of a proposed $20M ferry station • Directed the creation of an app to better identify over $1.3B in ADA sidewalk deficiencies for the city of Los Angeles • Designed and managed the redesign of three “Complete Streets” corridor redesigns valued at $22M in Alameda, CA