Hammad Shah

Incident Response and Management, Escalations and Events, SRE.

Ireland

About

Experienced Information Technology Engineering professional with a strong academic and professional background. Skilled in multiple areas including development/programming, IT operations and support including experience as a platform lead/SME for Vertica databases under an umbrella of Big Data platform services. Highly focused on learning and working with different technologies/areas of IT and aim to deliver excellence by providing the best solutions and services.

Experience

  • Escalation Engineer - Event Management at Amazon Web Services (AWS)
    Dec 2022 - Present · 3 yrs 7 mos

  • SRE - Infrastructure Specialist at IBM
    Aug 2018 - Dec 2022 · 4 yrs 5 mos

  • DXC Technology (County Galway, Ireland)
    • Applications Delivery - IT Engineer/Developer
      Feb 2018 - Aug 2018 · 7 mos

      Working in the global delivery team providing applications delivery within an agile team based on the foundations of Dev Ops.

    • Big Data Services/Operations - IT Engineer/Developer
      Apr 2017 - Mar 2018 · 1 yr

      Vertica platform operations lead/SME for operational support (L4) and maintenance of Vertica databases (Big Data) along with innovative work such as automating processes and development web and mobile application.

  • Hewlett Packard Enterprise (1 yr 9 mos)
    • Big Data Services/Operations - IT Engineer/Developer
      Mar 2016 - Mar 2017 · 1 yr 1 mo

      Maintenance and support of Vertica databases along with innovative work such as automating processes and developing dashboards (web and mobile)

    • Advanced Analytics - IT Developer/Engineer
      Jul 2015 - Feb 2016 · 8 mos

      Research and development of POCs for big data analytics, while closely working with structure and semi-structure data through the Autonomy IDOL platform. Design and develop web dashboards for analyzing data.