Greater Sydney Area
NSW, Victoria, Queensland, and ACT
*Managed ‘non-strategic’, and ‘high-maintenance’ customers only *Met monthly margin requirement of <37% throughout tenure on all projects
*Established 'penetrations' firestopping division to diversify sales in NSW with special focus on customer service and B2B strategies *Set up company social media presence from the ground up to 1000+ followers on LinkedIn via digital strategies and content creation *Helped implement new apps and software for the business such as Smartsheets, Dashpivot, Clarinspect/Fire QA, Xero, ANYTRACK GPS Tracking and WhatsApp Communities
*Managed multiple National accounts for Promat NSW with yearly business values of $1.5m and more *Helped maintain pre-Covid market share during NSW lockdowns and exceeded budget expectations post-Covid lockdowns *Trained, onboarded, and mentored 4x other Technical Consultants
*Won supply of cast-in firecollars for Sydney’s then marquee project Barangaroo worth $1.1m *Successfully trained 3x new Technical Consultants