Harshita Sharma

Specialist - Order to Cash@MongoDB

Greater Delhi Area

About

Responsible, intuitive, having ability to learn new things and optimise in any given situation. Proactive to strengthen the core area of operations while accruing professional skills. I enjoy working with numbers, possess good analytical skills and ability to perform under pressure. Working Experience: Finance & accounting professional with more than 6 Years of Corporate Experience. Core Domain – International Billing, MDM, Data Governance, Vendor Management, Order to Cash & SAP- Ariba.

Experience

  • MongoDB (Gurugram, Haryana, India)
    • Billing Specialist
      Aug 2025 - Present · 11 mos

    • Senior Associate - O2C Operations
      May 2023 - Aug 2025 · 2 yrs 4 mos

      Oversee credit control processes, ensuring timely collection of outstanding payments. Review and assess customer creditworthiness and set appropriate credit limits. • Manage invoicing procedures, ensuring accurate and timely billing. • Collaborate with sales and finance teams to resolve any discrepancies or issues. • Negotiate payment terms and resolve overdue accounts in a professional manner. • Investigated and resolved complex payment discrepancies, utilizing analytical skills and financial systems to effectively balance and update customer accounts. • Build and maintain strong relationships with customers to ensure effective communication regarding outstanding balances .Address customer inquiries and concerns regarding invoices and payments • Report on cash flow status and outstanding debt to senior management. • Handle and resolve disputes in a timely and professional manner to prevent delays in payment. Coordinate with legal teams, if necessary, for unresolved disputes or litigation. • Manage collections through both direct and external means (e.g., third-party agencies or direct customers). • Identify areas for process improvement in the process and implement best practices. • Use accounting software to automate and streamline invoicing, collections, and reporting processes. • Facilitate regular business review meetings: Present key insights and provide recommendations for decision making and be the Source of Truth wrt business metrics • Ensure compliance with company policies, financial regulations, and industry standards. Update and enforce order management policies and procedures to minimize risk. • Working closely with the finance, sales, and customer service teams to ensure smooth order management processes. Train and mentor junior staff on Order to Cash procedures and best practices. • Proficient in using accounting software (e.g., SAP, NetSuite, Salesforce) and MS Excel for reporting and analysis.

  • BT (Gurugram, Haryana, India · On-site)
    • Finance Associate
      Jun 2022 - Apr 2023 · 11 mos

      • Compliance and Quality checks include testing, remediation, trending analysis and close collaboration with business teams in improving their compliance performance. • Generate insights and conclusions from data. • Leads in analysing the account processes - Central for the way forward in investigating and examining billing and sales account data, highlighting deficiencies and solutions to ensure operations and customer satisfaction • Proactively lead assigned variance reports to closure by following up with stakeholders to provide responses and supporting on any queries thereto. • Submit to Accounts Manager for internal audit review and action any review points. • Independently drive discussions with business teams related to revenue management, pricing & discounts and working capital with a clear view on path to profitability. • Facilitate regular business review meetings: Present key insights and provide recommendations for decision making and be the Source of Truth wrt business metrics • Conceptualize & develop reports on topics such as organizational policies, market assessment, customer market sizing, strategies, business plans and business case evaluations.

    • Billing Associate
      Jan 2020 - May 2022 · 2 yrs 5 mos

      •Reviewed full history of work by the Openreach engineer at the customer's site and levied them charges accordingly. •Partnered with billing analyst department to investigate and remedy any gross margin trend issues. •Generated and reviewed invoices based upon established accounts receivable schedules and terms. •Updated pricing on orders in system to promote invoice accuracy for special items, agreements, substitutions and unauthorized deliveries. •Identified, researched and resolved billing variances to maintain system accuracy and currency.