Gandhidham, Gujarat, India
IT Support Engineer with experience in providing end-to-end technical and ERP support in a government project environment. Currently deployed at Gandhidham Municipal Corporation, working on an organization-specific/custom ERP system. Responsible for ERP system support and maintenance, troubleshooting and issue resolution, and delivering timely end-user support. Skilled in managing system updates, ensuring data integrity and accuracy, and monitoring system performance to maintain optimal uptime. Additionally involved in report generation, user training, and collaborating with cross-functional teams to ensure smooth operations and efficient workflow management.
As a Technical Assistant at Deendayal Port Authority, I contribute to the Transaction Advisory team by preparing and managing critical reports for strategic decision-making. My core responsibilities include generating monthly reports such as: PDC (Project Development Cell) updates PM Gati Shakti MIS (Management Information System) National Infrastructure Pipeline (NIP) MPPR (Monthly Progress Report) Monitoring and reporting on both financial and physical progress With a strong focus on data analysis and tracking project milestones, I support the team in ensuring the seamless execution and transparency of ongoing projects, while contributing to the alignment of long-term infrastructure goals.