Accra, Greater Accra Region, Ghana
A highly organized Programme Coordinator and Community Lead with 3+ years of experience in program administration, grants management, and stakeholder engagement. Adept at providing strategic program support, coordinating funding processes, and ensuring effective community outreach. Experienced in conflict resolution, partnership building, and knowledge management. Passionate about using open knowledge and development initiatives to create impact at regional and global levels.
Oversee strategic planning, program implementation, and financial management. Lead cross-functional teams in executing open knowledge and community engagement projects. Develop partnerships with key stakeholders to expand the organization’s reach and impact Manage grant applications, ensuring alignment with funding criteria and compliance requirements.
I have been helping to bridge the digital gender gap by adding more female related content on Wikipedia. I work to raise awareness and usage of Wikimedia projects Since joining the movement in 2016.
Created, developed, and executed strategies designed to improve monthly, and quarterly store performance. Communicated weekly to customers to ensure customers are updated timely on products available. Increased customers turn up by approaching prospective customers and inquiring about their challenge. Facilitated the resolution of customer’s problems and complaints to ensure customer satisfaction and return. Helped train and supervise new staff to ensure efficiency.
Maintained and updated office documents and files. Responded to customer inquiries in person and over the phone. Operated office equipment such as photocopier machine, Scanner and printer Reviewed and edited long essays and research papers.