Calgary, Alberta, Canada
Performance- driven and customer-oriented Customer service Manager with 8+ years of experience in training and supervising team members. Successfully managed 4 radio remote campaigns every year, while leading a team of 15 professionally trained sales associates. Seeking to contribute my customer service expertise at your organization.
• Created Graphics and HTML pages to meet training material requirements for oil and gas companies. • Management and sustainment of HTML files including managing links between pages. • Controlled navigation between web pages using an Image map, Hyperlinks and web buttons. • Worked with various project teams and clients to ensure project HTML files are meeting quality standards.