Canada
Experienced HR professional and operations leader with a passion for building teams and optimizing processes. From full-cycle recruitment to payroll support (QuickBooks Payroll, ADP), scheduling, onboarding, and P&L reporting — I thrive in fast-paced environments where attention to detail, teamwork, and problem-solving matter. I’m motivated by creating seamless employee experiences and helping organizations grow through people.
Managed day-to-day store operations, supervising team members and ensuring smooth service delivery in a high-volume environment. • Oversaw employee onboarding, scheduling, and timesheet verification to maintain accurate records and compliance. • Assisted with payroll processing using QuickBooks Payroll, including verifying hours, addressing employee inquiries, and supporting payroll reports. • Maintained inventory levels and ordering to meet operational demands and minimize stockouts. • Prepared P&L and operational reports, tracked key performance metrics, and provided insights to support management decisions. • Developed and implemented process improvements to enhance efficiency, productivity, and customer satisfaction. • Supported recruitment and training initiatives, ensuring a well-prepared and high-performing team.
Responsible for providing coordination and administration support to complete recruitment process including pre-screening Applicant Tracking System (ATS) candidates for prospective roles, collecting and validating new hire documentation, completing a background investigation and reference checks Create and maintain job advertisements via various platforms (i.e., social media, Job Boards, internally etc.). Coordinate new hire on-boarding / Orientation and initial training schedules. Work with management and clients to determine hiring needs and work to meet those recruitment requirements on a daily and weekly basis. Connect with client supervisors/managers to stay ahead of current and future client staffing needs. Attended meetings with the clients and senior HR partners and responding to their requirements and following up with the changes required. Onboard temporary staff at client site locations, as needed. Health and Safety Orientations / Trainings / Enforce H&S policies and procedures. Collaborated with Payroll team to ensure timely and accurate communication, resulting in increased employee satisfaction and retention. Assisted with payroll processing using QuickBooks Payroll and ADP, including verifying hours, supporting data entry, and responding to employee inquiries.
Provided exceptional front-line customer service in a fast-paced, high-volume environment. • Managed POS transactions, handled customer inquiries, and resolved issues efficiently. • Assisted with inventory management and ordering, ensuring stock levels met operational needs. • Collaborated with team members to ensure smooth daily operations and excellent customer satisfaction. • Developed strong communication, problem-solving, and teamwork skills, with exposure to operational reporting and workflow coordination.
Supported daily production operations, including packaging and quality checks of baby food products. Developed teamwork, time management, and attention to detail in a high-volume manufacturing environment.