Canada
Serving the role of a BISO (Business Information Security Officer) for the Applications belonging to DaaS (Data as a Service) Technology Area under the framework of New Evolution of Work RMP (Risk Market Place). Roles and Responsibilities Guided partners on a broad range of specific Technology Controls and Information Security programs, policies, standards and incidents. Performed the role of a BISO under RMP 1B category. Conducted risk assessment, worked on required controls definition, control procedure appropriateness, vulnerability assessments and any other relevant areas. Participated in Third Party Risk Management activities. Lead or contribute to the completion of risk and control design assessments for an assigned business application, business portfolio, and overall enterprise, as well as risk mitigation and remediation plans and remediation strategy. Conduction Cyber Security Readiness Assessments, Business Process Analysis, Continuous improvement and Process redesign. Contributed to the definition, development, and oversight of a global security management strategy and framework. Ensured technology, processes, and governance are in place to monitor, detect, prevent, and react to both current and emerging technology and security threats against TDBG’s business. Developed on-going technology risk reporting, monitoring key trends and defining metrics to regularly measure control effectiveness for own area. Adhered to internal policies and procedures, technology control standards, and applicable regulatory guidelines. Participated in Threat Modelling exercises to enhance the application security posture. Contributed to the review of internal processes and activities and assist in identifying potential opportunities for improvement. Adhered to, advise, oversee, monitor and enforce enterprise frameworks and methodologies that relate to technology controls / information security activities.
Senior member of TD Bank's Security Tools Team. Security Tools provides day to day support to PROD and DR environments for various Cyber Security Tools used in the bank. In the present role providing end to end support for various Security Applications/Tools. Below are few of the roles and responsibilities. Roles and Responsibilities Provided Prime end to end support to security tools such as Encase (used for Forensics), File Integrity Monitor (FIM), Symantec Data Center Security (SDCS), Hardware Security Modules (HSM/Cryptography), TD Bank's MSPKI Infrastructure, Verizon Content Delivery Network (CDN). Managed a team within a team called Rapid Deployment Team (RDT). This team was responsible for currency of endpoint controls on the bank systems. Provided guidance and training to new members of RDT. Provided secondary on call support to variety of other Security tools such as DLP, SEP, Guardium, Qualys, CrowdStrike etc. Worked on Endpoint Protection Tools like Symantec DCS, DLP, SEP, Encase. Worked on Network Threat Protection tools such as TD Bank’s CDN network. Worked on Cryptography/Encryption tools such as HSM’s, PGP, MSPKI. Interfaced with other technical/business teams across the enterprise representing and supporting the SecTools team. Ensured governance/compliance with policies and risk management practices. Involved with relevant stakeholders to curate and develop important artifacts like RACI, Runbook etc. Participated in (NTI process) reviews of all technical specifications of new tools coming over to SecTools for support. Involved in configuring, troubleshooting and other day to day stuff related to supported Security applications. Involved in various projects related to supported tools based on new upgrades, new features or whole new environment installation.
Senior member of TD Bank's operational Storage Team. Managing end to end TD Bank's Prod SAN storage Infrastructure. Roles and Responsibilities Senior Member of the TD Bank Storage Team. Working in 24x7 IT operational support. Providing day to day technical support. Provided broad range of operational service / support which included environment management, maintenance, monitoring, performance analysis and incident management. Designing, implementing and supporting SAN environment consisting of Hitachi Enterprise and modular Arrays, EMC Storage, Cisco SAN switches 95K and 97K , Mcdata SAN switches i10K and 6140. Managing the SAN management Windows servers. Working with vendors to apply patches on Storage SVP servers. Participated in various SAN projects such as changing Fabric topology to Core Edge, decommissioning old unsupported storage Arrays etc. Regular support provided to various application Disaster Recovery tests. Monitoring and troubleshooting of SAN replication between Prod and DR environments. Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction. Worked on various performance issues. Deep understanding of Storage performance guidelines. Identified and resolved performance issues of critical applications in a timely manner. Performed advanced troubleshooting. Doing the root cause analysis (RCA) of Storage issues. As a Senior member looked for areas of improvement and recommended continuous improvement wherever applicable. Worked on regular Microcode upgrades of the Storage Infrastructure. Provided various reports to the Manager for management meetings. Involved in capacity analysis and forecasting. Worked on professional tools like VI (Virtual Instruments), NetApp OCI, Cisco DCNM, HTnM and HCS.
Member of the Scotiabank’s Storage Team looking after the SAN and NAS Infrastructure of the Wealth Management group of the bank. Execute all Storage related tasks like zoning, allocations, performance analysis. Supporting large and diverse SAN environment consisting of Hitachi Enterprise and modular Arrays, Brocade 48K, DCX switches and NAS Environment having NetApp FAS systems. Worked on SAN migration Projects. Planning and migrating large number of hosts from older to new switches. Upgrading firmware of the SAN switches and Hitachi arrays. Proactive monitoring of the ISL connections to detect rising issues. Lead the migration of hosts from old smaller Storage Arrays to new enterprise storage arrays. Worked on latest tools like BNA and HTnM. Upgrading firmware of HDS. Creating Alarms on HDS tuning Manager regarding system performance and make recommendations for improvements and determine Storage infrastructure requirement. Working on Brocade SAN switches. Proactively monitoring switch ports for errors and resolving the issues. Upgrading switch firmware and performing tasks for increasing the Fibre channel efficiency for eg. Implementing QoS , identifying hosts causing congestion , Identifying slow drain devices. Troubleshooting the storage connectivity issues. Restoration of service and identification of the root cause of any problems within the environment. Looking after the storage related issues on Solaris, windows and VMware hosts. Troubleshooting the issues on hosts running Veritas Volume Manager. Worked on NetApp performing all kind of administration tasks. Creating Alarms for monitoring various parameters. Troubleshooting the latency issues on NetApp. Creating volumes, shares. Deleting old lingering snapshots. Performing Disaster Recovery, creating snapmirroring of the volumes. Planning and executing upgrades on the NetApp filers.
Looking after the Storage and Backup operations of Ernst and Young. Performing all the storage related tasks. Troubleshooting san issues as and when required. Installation of new Brocade san switches. Working on Zoning and Lun Allocation tasks on EMC VNX, Celerra. Looking after the Backup operations of Ernst and Young. Working on Netbackup, resolving backup failures, performing restores, configuring media servers and making new backup policies. Working on NetApp V3140 and NetApp VTL used for backups. Assisting in Data Center tasks and activities. Working with facilities team to install new infrastructure. Loading and unloading tapes and drives. Administered timely resolution of trouble calls where the core issues related to connected storage arrays – EMC NAS/SAN, , Quota Management, fiber channel switches, HBA, FA/SA, Backend Disk Adapter and fiber channel tape (NDMP) devices. Assisting in Windows administration tasks Worked on VMware. Installed ESX operating system on ESX Servers. Worked on VSphere client to perform all the storage related operations.
Of more than 3,000 technology companies in the Bloomberg database, there are only seven with revenue of more than $2.5 billion, a market capitalization of more than $5 billion, and a compounded annual growth rate greater than 25 per cent during the past five years. HCL Technologies is one of those seven companies. Roles and Responsibilities:- Configure and administer Redundant Array of Independent Disks (RAID) storage and associated components Configure and administer Storage Area Network (SAN) and associated components; including Fibre Channel switch administration. Maintain storage aspects of new server integrations, storage allocation, and change management. Setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX, and Linux). Troubleshoot and fix storage issues. Perform routine equipment checks and preventative maintenance. Storage analysis, capacity planning, and performance planning of storage components. Document the policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies.
CSC India is an Outsourcing Centre of CSC Global. CSC headquarters in Falls Church, Virginia, USA, and three other major offices in Australia, Asia and Europe .Over 96,000 professionals serve clients in more than 70 countries. Roles & Responsibilities - Responsible for data protection and storage management operations. Responsible for the operation of the SAN networks. Allocate storage to business units across the enterprise based on established requirements, available disk space, and future growth. Recommend, install, and configure new and existing storage devices and corresponding software. Analyze storage equipment performance, collect information, and prepare summary reports. Respond to and resolve storage access problems, retrieval issues, storage device status, and other issues Define and adhere to service level agreements with end-users regarding storage allocations, limitations, and availability. Prepares documentation regarding processes, procedures, and problem resolution techniques. Share "on-call" responsibilities for 24/7 support of infrastructure.