Canada
- Hard-working professional offering 10+ years of experience in Supply Chain and Operations Management. - Experienced in Inventory management, Warehouse Operations Improvement. Interest areas - Supply Chain Management, Inventory Control, Warehouse management, Logistics management, Manufacturing, Quality control, Procurement planning, Data Analytics. I do have in-depth knowledge of: SAP Material Module Dassault Enovia Supply Chain Management Procurement Planning Inventory Control Logistics Management Warehouse Management PLM Teamcentre Production Processes PPAP/APQP/7 QC Tools Forecasting tools Quality Control Costing Techniques Data Analytics
• Ontario Operations lead for Covid vaccine (Pfizer, Moderna and Astra Zeneca), Covid kit supplies and Flu Vaccine distribution program, working in co-ordination with MOH (Ministry of Health). • Prepare for Health Canada audits and MOH delegates’ audits, for Covid vaccine and Flu Vaccine programs. • Improved Fridge area LPMH (Lines Per Man hour) productivity index from 37 to 41 in 6 months. • Designed the layout for pick/pack process of Pfizer, Moderna and Astra Zeneca Vaccine vials. • Identify and coordinate the daily activities of Fridge area employees, to ensure timely picking/packing of all the orders, with an aim to minimize overtime. • Coordinate with Quality team to carry out testing for any new equipment/supply product (for ex: freezers or new type of Freezer components). • Ensure to maintain 5S in the warehouse, to avoid any accidents, by keeping all the areas in the safe condition, by doing weekly safety inspection of all the areas. • Lead a cross-functional team project by coordinating with Inventory Control dept. to consolidate the pick location for different types of supplies used in all the areas across the warehouse, with an aim to have 1 item – 1 pick location.
• Parts ordering, receiving, inventory and logistics planning, Inventory audits for Mobile service Ontario teams. • RFQ documentation for ordering tools and shop supplies for the technicians. • Ordering PPE kits for technicians, enabling them to have all resources available to perform their job duties safely. • Processing parts transfers from other Service Centres. • Leading a team to make sure good customer service experience by monitoring KPIs – CSAT (Customer Satisfaction) score and FRFT (Fixed Rate First Time). • Coordinating with Regional Parts Manager to resolve any inventory discrepancy and to determine write off in case of any variance. • Responsible for the daily cycle counts, ensuring 1 part 1 bin location. • Sharing status with the management about the inventory accuracy, back order parts, parts consumption data weekly. • Ensuring Inventory levels are maintained as per MIN/MAX parameters. • Responsible for managing phone calls and emails from customers and body shops, tracks order status and provide an update to the customers accordingly. • Escalate any issues that need to be addressed for any shipment delay or to correct any inbound packaging issues from our internal (PDC-Part Distribution Centre) and external suppliers. • Analyse the monthly spend of the team using V-Look ups and Pivot tables. • Create purchase orders for all the subcontractors, body shops and electricians used by Mobile Service teams in Canada. • Manage Logistics activities for both inbound (new parts) and outbound freight (MRB) as per company’s approved carrier. • Planned the layout of the parts department area for Mobile service teams in various regions of Canada. • Help maintain cleanliness of service centre and implement 5S. • Supporting development of new mobile service location in Vaughan, Railside. • Coaching new team members to implement developments to support parts availability and logistics challenges.
• Ensuring the timely development and supplier quality of Fastener and Mechanical enclosures commodity parts such as door latches, door hinges, actuators, mechanisms, window regulators while working with 11 suppliers for new Model-Model 3, along with the Level 3 PPAP approvals, keeping the Quality and the cost in check as well. • Co-ordinating with engineering team in RC builds to get the samples, confirming to dimensional and performance requirements. • Conducting supplier audits to introduce new suppliers, so as to meet the demand for the upcoming business opportunities. • Monitoring the Quality Concerns for 600 Fastener parts and 15 Enclosures parts for the existing Models- Model S & Model X. • Working with suppliers on DFM aimed at getting the parts so as to work properly in automated production line. • Validation and ramp-up of Supplier Production line to cater to our increased production demand. • Determine appropriate quality control measures (MSA, PFMEA, Control plan, CpK studies etc.) in close conjunction with engineering, pre-production planning, production centre teams as well as the suppliers. • Working with IT team to improve our tools aiming to improve the interactivity with the suppliers and the departmental integration.
• Communicate to the suppliers (Fasteners), the requirements for quality systems and production preparation and ensure that the suppliers follow it accordingly through Production part approval process (PPAP). • Led the development of all fasteners of Tesla Model 3, from initial prototypes to PPAP and serial production. • Developed an interface on Tesla’s ‘External JIRA’ portal to ensure manufacturing feasibility commitment from suppliers before awarding them the business. • Manage the material compliance for the Fasteners and Stampings in co-ordination with the IMDS (International Material Data System) team/homologation team. • Statistical process capability and capacity calculations in line with the production demand.
• Material planning of 850 Parts (Electrical, Rubber, Fasteners and Sheet Metal commodities), on daily, weekly and monthly basis with yearly spend of approximately $850K from 94 suppliers. • Leading a team of 50 warehouse associates for the kitting activity of the piston Kit for 9 Models • Explored low cost opportunities to appreciate Share of Business of cheaper one in Multi-sourcing, keeping quality also in consideration. • Price negotiations with the suppliers as per the increase or decrease in the demand- Quarterly for High selling (A Class), Half yearly for moderately selling (B Class),Yearly for low selling (C Class) parts. • Reviewed inventory data on monthly basis to execute inventory value reduction plans • Monitoring monthly sales, back orders and the VOR (Vehicle off-road) orders from 998 touch points – 4 Stockists and 994 dealerships and generating daily MIS for them and expedite the delivery of the VOR parts in case of part shortages which also includes raising STO’s (Stock transfer orders). • Monitored the Safety stock of 18000 SKU’s by classifying them into, A-Highly Critical parts, B- Moderate critical parts, C- Least critical parts. • Capacity assessment audits ensuring inventory to be maintained at suppliers’ end for high seasonal variation parts like Brake pads. • Worked with the logistics team in reducing Vehicle turn-around time (TAT) by assigning specific days for delivery to all the suppliers. • Spare parts co-ordinator for all the ECN changes and approvals for New Parts introduction. • Co-ordinated with Finance team to resolve the issues of payment to the suppliers in case of some discrepancies in the invoices. • Maintained the Master data files for all the current and obsolete parts so as to track their serviceability life. • Worked with the suppliers on warranty settlement and also co-ordinated with SQA to timely close out the QFR (Quality failure reports).