Brampton, Ontario, Canada
Result oriented and self-motivated Human Resources professional with 5+ years of experience in the Human Resources field. I thrive in environments where I do not know the answer - I am willing to do the work and figure it out. I enjoy creating HR policies and programs from the ground up and working in a fast-paced and changing environment.
• Day-to-day HR support: Provide support on a full range of HR related matters including employee conduct, performance management, progressive discipline, termination, attendance management and coordinate employee promotions, changes in schedules, compensation changes and leave management. • Compliance Support: Ensuring all HR processes are aligned with employment laws and ensuring compliance standards are met for each jurisdiction. This includes creating and implementing policies, handbooks, and supporting audits. Communicate HR policies, legal updates, standards and regulations to internal stakeholders and rollout new or revised policies to employees. • Payroll: Responsible for managing the overall time and attendance system, assist with payroll functions by reviewing bi-weekly timecards and overtime, verifying hours for agency employees, processing the payroll cycle in ADP Workforce Now, processing ROE’s and garnishments, and exporting final payroll reports. • Recruitment Support: Support and manage recruitment efforts such as drafting job descriptions, posting job ads, reviewing resumes, conducting in-person and phone interviews, conducting background and reference checks and drafting offer letters. • Onboarding: Process new hires by completing country-specific on-boarding documentation (Canada, US and Mexico), explaining company policies, setting up ADP Workforce Now profile, enrolling in time clock and benefits, setting up IT logins and desk phones, and providing office tour. • Health And Safety Program Management/WSIB: Perform duties as a member of the Workplace H&S Committee including conducting monthly office inspections, co chairing the H&S meetings and draft meeting minutes, investigate workplace injuries and report to WSIB as required and lead the accommodation process through planning and coordinating modified duties. • Benefits Administration: Manage the administration of employee benefit programs, including enrollment, changes, and terminations.
• Full cycle recruitment for 3PL clients closing a minimum of 10 vacancies per day. • Worked with candidates from application stage to offer, conducting pre-employment assessments, driving the interview process, and supporting in the offer process. • Processed reference checks and background checks. • Conducted initial phone screens, as well as face to face interviews. • Maintained employee files (new hire information), both soft and hard copies in a timely manner, ensuring they are up-to-date, accurate and complete. • Managed applicant information in ATS, candidate evaluation platforms and recruiting accounts.
• Supported private healthcare clients and NHS in hiring staff for contract and permanent positions. • Point of contact for recruitment managers and hiring managers to discuss client requirements and schedule interviews. • Managed the candidate's experience from initial contact to onboarding, maintained employee files to ensure legal compliance and conducted background and reference checks. • Prepared offer letters and employee handbooks. • Played a crucial role in CRM testing (Internal CRM under development)
• Recruited for Fortune 100/500 companies in United States for various industries like Insurance, Banking, Engineering and IT. • Assisted in sourcing applicants for various job categories like CSR, Admin/Clerical, Legal, Project Managers, Business professionals, Accounting/Finance, IT. • Created Boolean searches and sourced candidates through various means like job boards, social media, employee references and internal database. • Pre-screened candidates to establish if they meet client requirement and submit resumes through Vendor Management Systems (VMS). • Constructed job vacancy advertisements on various job boards and maintained candidate information in Applicant Tracking System.
• Handled 100+ inbound calls/day for the credit cards department of an International Bank • Provided information about products to new customers and up sell loan, new card, balance transfer and EMI offers to existing customers. • Provided account information to existing customers and assisted with blocking lost cards and reissuing replacement cards, late fees and interest charges etc.