Geldermalsen, Gelderland, Netherlands
Where is my strength? I am a positive person, who is resilient and has a lot of perseverance. I get my energy from discussing and solving problems with others. What drives me is continuous improvement, both in the company and in myself. I find honesty and fairness very important in my work. As a person I am very open and eager to learn new skills. I am always looking for opportunities to improve myself and the processes I work with. What gives me a lot of energy is solving problems and proactively looking for future problems and solutions for them. My strong analytical skills help me with this. At the same time, I also dare to make quick decisions to ensure progress.
Process: Managing daily processes in an ecommerce environment. Taking care of the outbound process and order fulfilment of the packing and outbound department. Setting daily PKI’s for the team to manage and make sure that they are met. Team Management: Managing a team of 20 operators and 2 Team Coordinators directly. During the high season this could grow to a team of maximum 150 operators. For the team I have made grow plans, set performance indicators, did performance reviews and held 1on1 to manage their progress. Continues improvement: Implemented 5S by coaching and teaching. Involved in kaizen to improve the processes. Created a Continues improvement culture by coaching and supporting TC and operators to bring forward there ideas, work out the ideas with them and implement these ideas on the department. Stakeholder management: Worked with different stakeholders in meetings to discuss their view and get feedback. Convince them of my ideas and get their support to implement this.
Process: Help set up a new warehouse by implementing the new procedures. Preparing the work floor for active use. Bring up ideas to have an ideal workflow and implementing the Picnic way. Writing procedures for the process that the employees work with and implement process improvements. Coaching and Teaching: Teaching employees across every level of the origination how the processes are designed and need to be guided and how the WMS system works. Coaching the new Team leaders in how to speak with employees, how to guide a process and the tasks of the TL. Taught operators how to perform the different tasks required from them and help them improve.
Managing the daily order processing and supporting a team of 15 shoppers
Orderpicker
Luggage handeling and preparing an airplane to leave on time