Cartagena, Bolívar, Colombia
Hi! I’m Harissa. I am an HR-focused Virtual Assistant with experience supporting U.S.-based teams in Human Resources, Legal, and Operations environments. With a background in psychology and hands-on experience assisting law firms and executive teams, I bring empathy, structure, discretion, and reliability to fast-paced workplaces. I specialize in supporting HR processes while understanding the compliance, confidentiality, and documentation standards required in legal settings. I support teams with: • HR & recruiting coordination (job postings, candidate communication, interview scheduling) • Onboarding & employee documentation • Personnel file management & compliance support • Calendar & inbox management for leadership • Legal document preparation & case-related administrative support • CRM, database & workflow organization • Internal communication & operations assistance My experience in law has strengthened my attention to detail, confidentiality practices, and process-driven mindset: all essential in Human Resources. I’m passionate about creating organized, people-centered systems that allow teams to grow efficiently and confidently. If you're looking for reliable HR support with legal-environment experience, I’d love to connect.
Key Responsibilities: • Led end-to-end business operations, overseeing product development, inventory control, supplier coordination, sales performance, and customer service management. • Directed daily operational workflows, ensuring structured processes, quality standards, and consistent service delivery. • Managed vendor relationships, negotiated with suppliers, and coordinated production timelines to maintain operational efficiency. • Developed marketing initiatives and brand positioning strategies to strengthen market presence and customer engagement. • Supported hiring needs and team coordination to sustain business growth and operational continuity. Key Achievements: • Developed and launched a high-demand product line, including the flagship “Crookies,” achieving sales of 100+ units per day and tripling weekly revenue. • Strengthened customer retention through structured communication strategies and service consistency, maintaining steady order volume. • Increased brand visibility through strategic content creation and digital marketing initiatives, enhancing customer engagement and brand recognition. • Optimized supplier management, new product launches, and operational workflows, ensuring profitability and sustainable growth.
Key Responsibilities: • Conducted structured and semi-structured client interviews for sensitive VAWA and U-Visa immigration cases, gathering comprehensive and accurate case information in compliance-driven environments. • Prepared detailed, well-organized reports and client declarations to support attorneys in USCIS filings, ensuring clarity, consistency, and documentation accuracy. • Managed highly confidential information with discretion, professionalism, and adherence to legal documentation standards. • Maintained organized case records, coordinated supporting documentation, and ensured completeness and alignment with legal and procedural requirements. • Collaborated closely with attorneys and legal staff to streamline case preparation workflows and support timely submissions. Key Achievements: • Managed a portfolio of 125+ VAWA cases, conducting in-depth interviews and delivering accurate, structured case documentation to support immigration filings. • Built strong client trust by creating a supportive and empathetic interview environment during emotionally sensitive situations. • Improved attorney workflow efficiency by delivering organized, structured reports that enhanced clarity and case presentation quality. • Strengthened case tracking and documentation coordination, contributing to complete and timely submissions in high-volume legal processes.
Key Responsibilities: • Coordinated end-to-end recruitment support for creative and operational roles, including application review, candidate screening, interview scheduling, and ongoing communication throughout the hiring process. • Conducted initial candidate interviews and collaborated with leadership to align talent selection with organizational needs and culture fit. • Provided high-level administrative support to the CEO, managing calendar coordination, contract documentation, follow-ups, and operational priorities. • Organized internal documentation, optimized workflow processes, and maintained structured communication across cross-functional teams. • Managed task tracking and team coordination through ClickUp, ensuring accountability, clarity, and timely execution in a fast-paced environment. Achievements: • Recruited and interviewed candidates for multiple creative and operational positions, contributing to a consistent and efficient hiring process. • Reviewed and shortlisted top-tier candidates aligned with company culture and role requirements, improving selection quality. • Enhanced internal task visibility and accountability by structuring project management workflows within ClickUp. • Strengthened executive operations by providing proactive calendar management, contract coordination, and operational follow-through, supporting seamless daily execution.
Conducted interviews for domestic violence and child protection cases. Prepared legal summaries and structured documentation for social workers and attorneys. Collaborated in intervention plans for vulnerable families.
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