Salem, Tamil Nadu, India
Hi, I'm Hari. I'm passionate about working with customers to unlock endless possibilities and shape products that truly meet their needs. Throughout my career, I’ve worked with exceptional teams that have shaped my professional journey. Colleagues know me as a determined and resourceful individual who gets things done. I see myself as an avid learner, always seeking creative ways to enhance product experiences and optimize business processes beyond traditional methods.
Worked as freelance moderator for various crypto projects on Discord. - Content creator/moderator - Discord support - NFT minting and developer.
Worked for Apple - iTunes as technical support for identifying and troubleshooting issues encountered by iTunes customers. Responsible for monitoring, investigating and issuing reimbursement requests. Key player in discovering new fraud patterns and thereby preventing unauthorized activity. Learned about delivering the technical concepts to our clients in a simple manner.
Worked as process associate in handling and troubleshooting customer issues. Comprehensively delivered on time resolution and ensured to maintain absolute discretion while handling confidential client data.