Gurugram, Haryana, India
A dynamic and results-driven professional with a strong foundation in engineering and management, I hold a B.Tech from ITM Gwalior and an MBA from IIM Kashipur. Over the past four years, I have been an integral part of Collegedunia’s growth story. Today, as the Strategy and Operations Head, I drive organizational excellence, optimize processes, and spearhead strategic initiatives that shape the company’s future. Passionate about building scalable solutions, fostering innovation, and leading teams to success, I thrive in fast-paced environments where vision meets execution. With a keen eye for operational efficiency and business transformation, I am committed to delivering impact-driven results and creating sustainable growth opportunities. Let’s connect to explore synergies in business strategy, operations, and leadership!
- Product roadmap, Product development & launch, Product specifications, Software development KPIs, Sprint Planning, Resource Allocation, GTM Strategy, Product Marketing, Performance Management - Pricing structures, bundling strategies, complimentary add-ons, tracking of key metrics (GM, ROI etc.) - Corporate Strategy, annual business planning process, Sales Enablement, Strategic Innovation, CSM frameworks, NPS & CSAT algorithm - Consultant to Client, Advisory services to major stakeholders, end-to-end client engagement, Client servicing, escalation handling, Client success & retention - Project Management, cross-function collaboration with multiple teams, Agile Implementation, Iterative progress, Timeline Management, resolving operational bottlenecks & efficiencies - Budget Management, forecasting, Optimum spend utilisation, PPC, ATL/BTL Campaign Execution - Operations Management, Seamless service delivery, SLAs, campaign management - Data Reporting & Dashboarding, C-Suite reports & presentations, data analysis using SQL, Power BI/Tableau
- Creating opportunities to impart necessary skills and expertise to make the batch competent enough to crack competitions floated by B-Schools and Corporates - Fostering a culture of competitive and collective growth wherein the students feel motivated and are self-driven.
- Create a publicity calendar to determine when and how to promote the club. - Review and evaluate the club's previous PR efforts, current objectives and tactics to reach goals. - Communicate Toastmasters' key messages when writing news releases and while speaking to members, potential members and journalists.
- Generating leads and building corporate relations - Responsible for sponsor prospecting, proposal customization and presentation - Contract revision and servicing, sponsor follow-up and support - Develop and implement a sponsorship budget to achieve the sales plan.
- Developed and executed GTM strategies, launching initiatives and campaigns to position products effectively in a competitive market - Conducted in-depth customer research, analyzing buyer personas and user behavior - Performed market analysis using primary and secondary data, leveraging insights from surveys, interviews, and government reports to develop lead-generation strategies and outreach programs - Crafted compelling marketing content to enhance product adoption and market awareness - Collaborated with cross-functional teams to strengthen brand positioning and enhance client relationships.
- Primary liaison between SWMC and 50+ investors, ensuring smooth mortgage servicing by handling documentation, investor queries, and loan sale processes. - Handle the post-closing operations for SWMC mortgages, collaborating with 100+ Title Companies; achieved a daily milestone of 35 loan closings, while maintaining compliance - Optimize data management by tracking mortgage transactions and developing Excel dashboards for bi-monthly strategic reviews - Conduct lending worthiness assessments, reviewing mortgage liens, title liens, and property easements, along with analyzing financial statements to generate final agreements.