Mumbai, Maharashtra, India
As a Product Manager at Turtlemint with over 5+ of total experience, I focus on leveraging product design, context engineering, and large language models (LLMs) to create impactful solutions within the insurance domain. My work has included leading initiatives to enhance insurance advisors' efficiency, from developing payout frameworks to building scalable learning platforms and automating policy operations. Previously, as an AI Researcher at American Express, I contributed to the development of a transformer-based NLP model for merchant classification, improving its accuracy significantly. My experience reflects a commitment to blending innovative technologies with practical applications to solve real-world challenges.
• Played a key role in development of transformer-based NLP model for merchant classification (patent-pending), which resulted in enhancing its accuracy by ~16%
• Built an automation tool along with training materials for business teams, leading to a significant time saving of over 4,100+ man-hours. • Developed a lead data enrichment system by utilizing REST APIs and Selenium for web scraping and data enrichment from PDFs.
• Built hybrid recommendation system, implementing eXtreme Deep Factorization Machines (xDeepFM) based on recent research & publications. • Built & improved Microsoft's open-source implementation of xDeepFM library by improving usability & scalability for large databases. • Created recommendation engine for a leading pizza chain and US-based grocery chain from 30k products.
• Built & coordinated a team of 11 members consisting of web developers, graphic designers, content • Researched & Identified market opportunities by ideating daily customer feedback analytics for merchant dashboard & product page • Developed a Google Chrome extension at Chrome Web Store for analysis of customer reviews using NLP on eCommerce websites • Finalist (of 13000 across the country) Accenture Innovation Challenge'18 • Top 7 Million-at-stake • Finalist KTJ Business Plan • 2nd Runner Up Srijan'19 Business Plan • Finalist Empresario'19 • Top 50 Conquest'18 • Y-Combinator Startup School Google Chrome Extension (B2C Prototype) - https://www.extension.revoira.com
Business Analytics & Product Development