Harald Urban

Commercial Skilling Lead Germany & Austria at Microsoft Worldwide Learning | Digital Learning Specialist | Digital Cloud Transformation | Support customer to develop a core learning strategy

Munich, Bavaria, Germany

About

Sales & Digital Transformation Leader | AI-Driven Business Growth | Global Partner & Cloud Transformation Expert I’m a results-driven sales management professional with 30+ years of experience leading digital transformation, building high-performing teams, and driving sustained growth in competitive global markets. My career spans the setup and management of strategic business units (SBUs), large-scale change initiatives, and international partner ecosystems. I combine deep expertise in public cloud (Azure), AI-powered business solutions, SaaS, PaaS, and IaaS with a strong background in telecommunications, audio/video/web collaboration, and enterprise-grade digital infrastructure. My approach blends analytical strategic planning with hands-on leadership — from building new organizational units from the ground up to shaping agile, AI-enabled team structures and collaborative workspaces. What sets me apart Proven ability to consistently exceed ambitious sales targets through data-driven strategies, AI-enhanced decision-making, and customer-centric value creation. Experience in global partner management, direct sales leadership, and cloud transformation for industry leaders in telco and technology. Skilled at AI skilling & capability building — leveraging training and education as key levers for innovation, entrepreneurship, and customer success. Strong track record in emerging markets, managing multi-cultural, multi-lingual teams, and navigating complex business environments. Core Competencies Competitive analysis & KPI strategy AI in sales enablement & business development Change management & organizational design Leadership coaching & talent development Emotional intelligence & persuasive communication Remote team leadership & collaboration tools Pragmatic, results-oriented execution under pressure Philosophy I believe the future belongs to leaders who combine AI fluency, digital transformation expertise, and human-centered leadership. My mission is to empower teams, customers, and partners to thrive in this new era — transforming vision into measurable outcomes.

Experience

  • Microsoft (Full-time · 13 yrs 2 mos)
    • Commercial Skills Lead Germany & Austria
      Jul 2020 - Present · 6 yrs

      Enterprise Skilling & Education, responsible for Germany & Austria based Global S500 Accounts. Driving Learning Growth Mindset & the Desire to Learn.

    • Global Partner Development Manager DTAG Account
      Jul 2017 - Jul 2020 · 3 yrs 1 mo

      Driving Global Partner strategy & development with Deutsche Telekom AG incl. T-Systems.

    • WW Cloud & Hosting Lead DTAG
      May 2013 - Jul 2017 · 4 yrs 3 mos

      Globally responsible for DTAG, Cloud & Hosting Business

  • Head of Sales Acquisition Germany, Austria & Switzerland at PGi
    Jun 2008 - Apr 2013 · 4 yrs 11 mos

    Sales Manager Germany, Austria & Switzerland. Leading a team of 6 Field Sales Account Manager in a new business developement team in DACH region. Report directly into the VP Sales EMEA - Acquisition at PGi.

  • Head of Sales Acquisition Germany at QSC AG
    Oct 2006 - May 2008 · 1 yr 8 mos

    Head of Sales Acquisition Germany, Region South & Southwest

  • Head of Corporate Sales Germany at o2 Business (Telefónica Germany)
    Oct 2003 - Sep 2006 · 3 yrs

    Head of Corporate Sales, Western and Central Germany

  • Head of Corporate Business Germany at E-Plus Mobilfunk
    Oct 1996 - Sep 2003 · 7 yrs

    Head of Corporate Sales Germany, Region North and West