Gurugram, Haryana, India
Process Assistant Amazon Seller Services Pvt. Ltd., DED5, Gurgaon, India August 2023 – Present Summary: Experienced operations professional with 7 years in e-commerce warehouse management, currently leading inbound operations at one of Amazon's key fulfillment centers. Proven expertise in inventory management, process improvement, and large team supervision. Key Responsibilities: Lead daily inbound operations ensuring smooth receipt and processing of inventory. Supervise and coordinate a team of 100+ associates, managing shift operations and workflow efficiency. Maintain strict adherence to TAT (Turnaround Time) for inbound processes to meet operational SLAs. Oversee inventory management and quality control, ensuring proper stock accuracy and health. Implement and monitor Inventory Quality Management (IQM) standards to prevent discrepancies and damages. Conduct regular internal audits to maintain compliance and improve inventory accuracy. Enforce 5S and safety protocols to ensure a clean, safe, and organized workplace. Collaborate with logistics teams for timely dispatch and receipt of inventory. Drive continuous improvement initiatives to streamline processes and reduce operational bottlenecks.
Shift & Labor Management, Associate Support & Training, Process Oversight & Reporting, Operational Excellence & Floor Duties keep eye on> inbound operations: unloading vendor trailers, staging pallets, pallet receiving, and box-to-tote scanning
Management : Possessing creative problem-solving and analytical skills Proven ability to ensure that products are delivered in a good state Increase in Supply chain team productivity with better route planning Inventory placement skills by performing consolidations while maintaining the quality and
data entry operator