Flemish Region, Belgium
Specialties: IT; Finance; Projectmanagement
Leading programs to streamline Wolters Kluwer's legal software offering, centred on the DLex end-of-life migration to the Kleos SaaS platform. I own the full program of parallel migration projects, driving customer retention and SaaS conversion, while continuing as DLex product owner.
Lead Product Manager for DLex, owning roadmap, release management, and product testing while acting as internal product expert.
Led service delivery teams (8 FTE) across Wolters Kluwer's full legal software portfolio in Belgium, spanning DLex, Kleos, and Legisway. Aligned ways of working across product lines and was accountable for implementation delivery, customer satisfaction, and overall service performance.
Daily monitoring of IT tools to gain a correct invoice sending. Collaboration with external partners to improve efficienty of all flows (Print partner/Banks/Attorneys) Monthly reconciliation, Monthly closing Coaching, training of the Billing & Payments Team (5 members) Cash forecasts, budget preperation.
Daily monitoring of IT tools to gain a correct invoice sending. Collaboration with external partners to improve efficienty of all flows (Print partner/Banks/Attorneys) Operational tasks: processing bank statements, handle invoicing issues from customers. Monthly reconciliation, Monthly closing
Sir Plantin Hotel Antwerpen - a trendy lifestyle hotel with 176 comfortable design rooms Accounts Receivable/Cost Control/Buyer/On-site IT support
In charge of operational service in 2 fine dining restaurants.
Essay: Revenue & Yield Management analysis