Dendermonde, Flemish Region, Belgium
- Built new leadership team and culture: from a highly command-and-control environment to open department culture build around empowerment, responsibility - Guided operations department through Covid period, showing strong operational and financial results - Installed open human- and development-oriented culture, leading to stronger management bench, better execution and customer proposition - Managing company-operated supermarkets in Flanders (65 supermarkets, 3.900p, >1 Bio in sales)
- Leading the category management function for Dry Products (grocery, non-food, drinks)/Food Unit (Grocery, Processed Meat, Cheese, Frozen and Dairy) for Delhaize Belgium - Co-designed and implemented transformation changing organization, roles and functioning of the full department - Brought new approach to innovation and passion for food products - Built new commercial and supplier relation approach. - Managing Dry Category Management department (35p, >2.5 Bio in sales)
- Built portfolio strategy to optimize store network and real estate portfolio value - Leading business development and real estate function of Delhaize Belgium (20p) - Business Development: expansion, candidate search, acquisitions, B2B projects - Successful management of several M&A files - Real Estate: property management, asset management and development
- Spokesperson for Belgian and international press and other stakeholders in crisis situation - Crisis communication planning and execution (company operating under Chapter 11 in the U.S. and judicial composition in Belgium) - Internal communications, product PR and organization of conferences and fairs - Retail investor relations, incl. organization of annual and extraordinary shareholders meetings
- Manage account team (3p) and customer portfolio, including: L&H, Oracle, UUNET, Topcall, PeopleWare, IXOS, VersaTel Telecom, BSA, Datastream Systems, EDS, Cap Gemini Ernst & Young, XYLOS - Strategic and tactical PR consulting - Implementation of PR and marketing projects and events - Sales and business development