Eindhoven, North Brabant, Netherlands
Engineering expertise in the field of Optics and Image formation in the Semiconducting Industry. Ability to analyze complex technical as well as organizational structures and processes and build self supporting and sustainable structures from infancy to well deployed and company wide acceptance levels. Specialties: Complex engineering trouble shoot skills, organization and implementation skills for complex (technical) processes. Negotiating skills. Ability to solve complex issues in stressful and demanding environments. Always focused and committed to results with a practical and hands on approach. Project Management/Leader Experience requiring continuous consultation with relevant stake holders in all organisation levels. Experienced in continuous improvements using Lean 6 Sigma methodology as a certified Green Belt (UNC+Delta institute)
Responsible for handling Customer Complaints, follow up using 8D techniques, and continuous customer feedback on the quality of deliverables and follow up
Systematically improving processes and way of working for Service Mix (SMIX) to meet the KD milestone deliverables for 6s=S within the PGP process. Starting with NXE-Scanner and transferring the lessons learned to the NXE-SOURCE program. As well as the NXT program. Also handling field escalations related to SMIX including procedures, spares, tools PCS, and ARE sequences. improvement program. The cross-sector approach includes Customer Support, Account Management, Logistics, and Manufacturing activities to support mentioned transition.
Responsible for Specific Customer Request on Failure Analysis on any Part or Component in the Twinscan and EUV platforms. Supporting ASML product and process improvement while mitigating the impact on high profile customer escalations and supporting the improvement of Up time and Availability of ASML's equipment in a demanding Semiconductor production environment.
Evaluate and Introduce new production technologies for, amongst Others, laser material processing. Develop and evaluate new Inspection and Qualification technologies for Turbine Engine Components