Singapore
Passionate about learning from and engaging with people, and exploring how people think, feel and behave. I value making an impact with the work I do, especially through creating data-driven solutions for the good of society
Research and Data Division Helping the government understand how people think and feel about current affairs, national issues, and policies through quantitative, qualitative, and behavioural insights research, to make better decisions about policies and how we communicate these policies Research topics: Financial Well-being, Cost of Living, Retirement Adequacy, AI Adoption, Global Perceptions of Singapore
“Societal Attitudes in an Ageing Society: What are the effects of proximity to nursing homes and active ageing centres on resale flat prices?” Using a difference-in-differences approach
Research and Data Division Conducted data analysis using Microsoft Excel for research projects aimed at understanding demographic and policy landscapes and identifying gaps in existing policies and policy comms. I defined research objectives, scoped projects and created visually compelling decks that effectively communicated complex data and insights
• Ideated frameworks to improve collaboration efforts between CPS and community agencies to strengthen child protection in Singapore, utilising systems thinking • Reviewed knowledge management initiatives • Created and delivered communication material for important initiatives circulated around the organisation
• Managed the customer database and email inbox as part of the onboarding team which contributed to exceeding customer onboard target of 100,000 • Primary contact for customers via telephone calls, effectively addressing client complaints and concerns in their sign-up process