Hannah Marie Chua

Service Manager

Calabarzon, Philippines

About

I was a service manager for 3 years in Mang Inasal, Customer Service is my forte and I would like to have a challenges and ready for a new role.

Experience

  • Customer Service Representative at EXL
    Feb 2023 - Apr 2024 · 1 yr 3 mos

    • Providing information about services, • Responding to customer complaints, processing their Health Insurance Benefits, and performing countless other activities.

  • Manager at Mang Inasal Philippines, Inc.
    Oct 2019 - Jan 2023 · 3 yrs 4 mos

    • Facing all different kinds of feedback. • Hired, Coached and trained team members on customer service skills. • Managed and organized the documents • Processed payroll • Ensure Sales Target are achieved

  • Waitress at The Aristocrat Restaurant
    Sep 2018 - Jul 2019 · 11 mos

    • Greet and Assist the Guests • Taking orders, Serving orders, bussing out, Billing • Provide above and beyond Customer Service