Hannah Kilbane Cert CII

SALT Operations Manager

Ipswich, England, United Kingdom

About

As the Operations Manager at SALT Travel Insurance, I am dedicated to providing comprehensive short and long-term travel insurance solutions tailored for missionaries, charity workers, and volunteers. Our mission is to ensure that those who serve others can do so with peace of mind, knowing they are protected no matter where their work takes them. With a focus on reliability and personalized service, I strive to optimize our operations to support the unique needs of our clients and enhance their overall experience. Having worked in the insurance industry for over 10 years I also have expertise in the following: Insurance, Broking, Specialist products for Listed and Thatch, HNW / UHNW sourcing cover for individuals Household, Motor and Commercial needs, Customer Rapport and Fine Art and Valuables.

Experience

  • SALT Operations Manager at Lloyd & Whyte
    Jun 2024 - Present · 2 yrs 1 mo

    At SALT we are a specialist insurance provider who offers emergency medical and travel insurance specifically designed for charity/aid workers, missionaries, volunteers and church groups who travel abroad, whether on a short or long-term trip. We have policies suitable for individuals as well as charity groups. The travel products offered by Salt Insurance are specifically designed to provide the necessary medical benefits, emergency medical repatriation coverage and 24-hour worldwide assistance for charity/aid workers, missionaries and volunteers overseas.

  • Volunteer Staff at Fragers Ltd
    Feb 2013 - Present · 13 yrs 5 mos

    I volunteer regularly for Fragers Ltd, an upcoming business in the gaming industry which introduces a new concept of social gaming on a double decker bus and a gaming experience brought to you. My roles range from setting up the equipment at events, communicating with members of the public, and working with a dynamic team to offer the best experience on the gamerbus or at any gaming event we host. I also have experience selling merchandise to the general public at events. With the gaming bus we have worked alongside partners such as Razer, Jagex, Frontier and more. I have attended big events such as DreamHack Summer in Sweden, DreamHack in Valencia, EGX, Insomnia's, London and Wales comic cons and other events.

  • Private Client Executive at Provenance Insurance Brokers
    May 2023 - Jun 2024 · 1 yr 2 mos

    Provenance has extensive experience working with High Net Worth individuals who value a discreet & personal service. We are confident that we can demonstrate excellence, trust & value in our services, and work with our clients to ensure the appropriate level of cover for their prized possessions and the things they love. As a wholly independent and owner managed business, we have access to the entire market. We are not tied to any insurance companies, which means we can give our clients the highest standard of advice and select the very best product for them. With a single point of contact, we make the solution to others' insurance needs simple and effective.

  • Lloyd & Whyte Heritage Ltd (10 yrs 4 mos)
    • General Insurance Consultant
      Aug 2019 - Jun 2023 · 3 yrs 11 mos

    • Senior Operations Insurance Technician
      Jun 2016 - Feb 2020 · 3 yrs 9 mos

    • Operations Insurance Technician
      Mar 2013 - Jun 2016 · 3 yrs 4 mos

      Quickly after joining Lloyd and Whyte I realized that I enjoyed insurance and gained a great knowledge of how the industry worked. After being with Lloyd and Whyte for a year I began my Cert CII and I am now Cert CII qualified after passing all 3 modules. Specializing in Listed and Thatch properties has taught me to have an extreme attention to detail due to the bespoke properties.

  • Website CMS administrator at Up Up and Away
    Jul 2011 - Nov 2012 · 1 yr 5 mos

    During my time at Up Up and Away I managed our online content, uploading and marketing new products, from managing inventory to answering web queries. I helped run the day to day operations. During my two years there I created life long bonds with the team and learned to work with the team and manage the system alone. I left Up Up and Away when I needed to relocate to Sudbury Suffolk.