Hannah Bermudez

Global Director of People | Strategic HR Leadership | Chartered MCIPD | Championing Employee Experience | Board Member & Governor

United Kingdom

About

As a Global Human Resources Director (HRD) and Chartered MCIPD, I bridge the gap between commercial business strategy and people potential. At CMAC Group, I lead international HR strategy across the UK, Europe and beyond, acting as a strategic partner to CEOs and Executive Teams to build high performance cultures. I specialise in navigating high stakes HR transformation from the rapid growth of PE-backed businesses to the complexities of highly unionised public sectors. My approach centers on operational excellence and cultural change, consistently driving sustainable commercial success through people first initiatives. I focus on delivering impact across five strategic pillars: 1. Strategic Leadership & Talent Management: Moving beyond ‘management’ by developing high performance leaders, mentoring cultures and robust succession planning. 2. HR Operational Excellence: Designing resilient systems and people operations that optimise and respect the realities of modern working life. 3. Culture, Equity & Inclusion (EDI): Turning ‘best place to work’ ambitions into lived realities through award winning EDI strategies and inclusive leadership. 4. Organisational Wellbeing & Resilience: Embedding strategic wellbeing into an organisation’s DNA by treating mental health as a commercial priority, not just a perk. 5. Global HR Scalability: Building agile, international HR frameworks that make global expansion feel seamless. I am a lifelong learner with an MSc in Human Resources Management (Distinction) and Level 7 CIPD status. I’ve learned just as much from the shop floor as I have from the boardroom, ensuring my people strategies are as practical as they are ambitious. People aren't just a resource, they are the catalysts for everything possible. I transform culture into a business’s most powerful, unstoppable competitive advantage. Specialisms: Global HR Director (HRD) | Strategic HR | People & Culture | Employee Relations | Organisational Design | PE-Backed Business | Workforce Planning | HR Transformation | EDI Strategy | Chartered MCIPD

Experience

  • Group Director of People at CMAC Group
    Jan 2026 - Present · 6 mos

    Strategic Leadership & Global HR Transformation Appointed to lead our international People Strategy across the UK, Europe and overseas operations. Reporting to the Board, I act as a strategic partner to the Executive Team, driving a high performance culture across a multi-site, PE-backed environment. Early impact includes: Real Living Wage Accreditation - I successfully spearheaded and secured the Real Living Wage accreditation within the first 90 days, emphasising a People First philosophy and a measurable, market leading investment in talent. Global Strategy Development - Building a comprehensive People Strategy for 2026/27 focused on operational excellence, international scalability and maximising synergies across the CMAC Group and parent company (ComfortDelGro). Organisational Design & Culture - I’m the custodian of company values and behaviours, leading structural changes to ensure internal parity and a world class employee experience (EX). Commercial Advisory - Providing HR oversight for commercial tenders and mobilising people supporting aspects of new contracts, ensuring seamless transition and legal compliance. Inclusive Leadership (EDI) - I’ll be developing a data-driven Equity, Diversity, and Inclusion strategy to benchmark best practices and foster a culture of belonging across diverse global teams. Risk & Governance - Managing the HR directorate to deliver a HRIS and Payroll system rollout; efficient processes; global review of pay, reward and benefits; and administrative functions while mitigating legal risks through robust policy frameworks and expert employee relations. Key Skills: Global HR Strategy • Real Living Wage Implementation • Strategic Workforce Planning • Organizational Development • Change Management • Executive Advisory

  • Inclusion Advisory Board Member at Lancashire Cricket Foundation
    Sep 2024 - Present · 1 yr 10 mos

    I have joined Lancashire Cricket Foundation's Inclusion Advisory Board as a strategic voice to provide direction to Directors and staff of the Foundation. I use my industry knowledge to identify key equality issues/trends; support the identification and delivery of solutions that helps to promote the game through EDI interventions; and work with diverse groups / individuals to create positive sporting opportunities and increase participation for all. The role is key to: - Advance equality of opportunity for all groups. - Foster good relationships with the local community to increase opportunities to participate in cricket. - Eliminate unlawful discrimination, bullying, harassment and victimisation, and any form of abuse directed at specific groups - Support the achievement of LCF objectives.

  • Leadership Mentor at Future Leaders
    Apr 2024 - Present · 2 yrs 3 mos

    I have a voluntary mentorship role as part of the Future Leaders mentoring community providing leadership advice, guidance and mentorship to future talent. By sharing my knowledge and supporting people to gain perspective, the aim is to help people on a journey of self discovery to develop their skills and progress in their careers.

  • Governor at Egerton Community Primary School
    Dec 2024 - Present · 1 yr 7 mos

    Voluntary school governor position and Chair of the Resources Committee

  • Salford City FC (3 yrs 11 mos)
    • Director of People & Operations
      Oct 2024 - Jan 2026 · 1 yr 4 mos

      As Director of People & Operations, I’m a trusted partner advising the CEO and Board on business critical and strategic areas at the Club. I support with the overall leadership of the Club, as well as working alongside the Executive Team to achieve financial stability and growth. A key part of my role is to articulate and uphold the Class of 92’s vision, values, ethos, and expectations of the Club. I oversee the Club’s people and culture functions relating to: Human Resources; Safeguarding; Player Care; EDI; Welfare & Wellbeing; and Fan Experience and Engagement. I also oversee operational areas of the Club including: Health & Safety; Stadium facilities; Training facilities; Matchday operations; and Club operations. As a committed people person, my focus is about creating amazing experiences for our people. This includes our staff, our supporters and everyone who interacts with the club. I’m deeply passionate about welfare and wellbeing; providing inclusive opportunities; strengthening compliance; and promoting a high performance culture. I work across all departments, including our Academy, to offer strategic guidance ensuring the club meets its short term and long term objectives. I absolutely love working collaboratively in a fast-paced football environment with all the exciting challenges it brings!

    • Director of People & Culture
      Jul 2023 - Oct 2024 · 1 yr 4 mos

      As Director of People & Culture, I advise the Board on business critical and strategic areas at the Club, relating to Human Resources; Safeguarding; Player Care; EDI; and Welfare & Wellbeing. I lead on all aspects of people and culture in a fast-paced football environment.   As a committed people person, I have set up the HR department at the Club from scratch and delivered successful change projects over the last 2 years as the Club continues to grow. I’ve delivered hugely successful safeguarding outcomes, with successful audit results seen as best practice, and Premier League standard wellbeing initiatives. I’ve received praise from many football governing bodies including the Premier League, EFL, PGAAC and industry experts like Paul Stewart. My specialties lie in complex change projects, employee relations and high impact wellbeing initiatives.

    • Head of People and Culture
      Mar 2022 - Jun 2023 · 1 yr 4 mos