Indianapolis, Indiana, United States
I am a people-focused professional with a Bachelor’s degree in Human Development and family science and have experience as a Case Manager at CICOA Aging & In-Home Solutions. I support individuals and families by coordinating care, connecting them to resources, and advocating for their well-being. I bring strong communication, problem-solving, and relationship-building skills, along with an empathetic, solutions-oriented approach. I am transitioning into Human Resources while continuing to build on my foundation in Human Services, with interests in employee relations, talent development, and supportive environments. I am seeking opportunities to gain hands-on experience and grow in both HR and human services roles. Additional information • knowledge from experience: family support services, community resource coordination, case management, cultural competence, conflict resolution, multidisciplinary collaboration, documentation management, monitor student behavior, and customer service • Available for full time, part time, maternity leave, contract, and short-term positions in human services, education and office support fields in Indianapolis, IN and surrounding areas
• Conduct comprehensive assessments and develop individualized, goal-oriented care plans in collaboration with clients, families, and care teams to support independence and quality of life • Oversee ongoing service delivery by monitoring care plans, ensuring quality and compliance, maintaining accurate documentation, and coordinating community resources to meet client needs
• Planned and delivered engaging English lessons based on an early childhood American curriculum. • Collaborated with co-teachers and specialists to foster a cohesive learning environment. • Communicated regularly with parents regarding students' progress and well-being.
• Proactively seek out and pursue new business opportunities with in the construction and chemical fields. • Develop and sustain strong relationships with clients, consultants, contractors, and suppliers. • Represent company at industry events, client meetings, and site visits as needed. • Identifying and sourcing products through effective material management, market analysis, procurement procedures, quality assurance, and collaborate efforts. • Expand knowledge of construction and chemical market trends and dynamics.
• Explored new cultures to enhance adaptability and cultural awareness by learning new languages and cultural norms. • Focused on self-learning, self-development, and achieving personal goals to broaden understanding. • Actively seeking professional job opportunities to enhance professional skills Internationally.
• Conducted monthly phone contacts and quarterly in-home visits to assess and review service plans for UHC members within pathways. • Collaborated with clinical care teams and UHC care coordinators to provide support for community and in-home-based services. • Facilitated member services provided through UHC to ensure comprehensive care and support.
• Assessed clients for government in-home and community-based services, ensuring eligibility for elderly and people with disabilities. • Coordinated in-home services, durable medical equipment, and home modifications under the Aged and Disabled waiver.
• Coordinated care needs for individuals, collaborating with case managers and caregivers to ensure clients can stay home in the community. • Worked closely with community health workers and care managers to meet client needs and uphold ICARE values. • Represented CICOA Aging & In-Home Solutions as an ambassador for the organization's values, vision, and mission.