Hande Gül B.

Customer Quality Engineer

Bursa, Türkiye

About

I am Customer Quality Engineer in MiM Tribe at Ford Otosan. I constantly improve myself through the activities I attend and the communication I have with the people I meet. Throughout my education life, I have made it my goal to get out of my comfort zone and adapt to different environments, work and communicate with different cultures. I am a person who is compatible with group work, capable of business planning and open to research and learning. I think these features will contribute to my future work. I want to advance in my career in production or/and planning areas.

Experience

  • Ford Otosan (3 yrs 4 mos)
    • V710 PVT Customer Quality Engineer
      Sep 2024 - Present · 1 yr 10 mos

      * Responsible for company’s top priority: Next Gen T.Custom 3MIS Warranty, end-to-end data & operation (to improve) management. * Data Analysis: Analyse 3MIS warranty data to identify. Weekly and Monthly data sharing for Executive Leaders. * Work closely with Ford of Europe quality & data teams to transfer new/best applications and/or way of working changes/improvements * Quality forecasting and target setting. * Quality Spoc of functions (Exterior, Paint, Interior, Underbody...)

    • Customer Quality Squad Kanban Master
      Sep 2024 - Jun 2025 · 10 mos

      * Coaching team members, mediating conflicts. * Providing feedback to the team and encouraging the team to adopt Agile principles. * Organizing events for the team to exchange information. * Helping the team overcome obstacles. * Checking all models used by the team (backlog, metrics, etc.). * Providing support to the Product Owner&Helping sort Product Backlog items.

    • V710 PVT Planning/Manufacturing Engineer
      Aug 2023 - Sep 2024 · 1 yr 2 mos

      * New Transit Custom all functions (Exterior, Interior, Chassis, Powertrain, Electric) Running Change and New Design Implementation Planning * Engineering change management (Concerns&Alerts&Running Change&CMM) process * Responsible & planner of Functional Builds as Manufacturing Engineer * Managing of Stop Ship/ Stop Build rework process (1.5 month in Dagenham/UK) * Master of FB/LT coordinators Azure Board

  • Part Time Worker at Lindt & Sprüngli
    Jul 2022 - Sep 2022 · 3 mos

  • Board Member at İTÜ Metalurji ve Malzeme Mühendisliği Kulübü
    Nov 2020 - Aug 2022 · 1 yr 10 mos

  • Project Management Intern at EVAS LPG Cylinders / SHV Energy
    Sep 2021 - Sep 2021 · 1 mo

  • Production Engineering Intern at ŞA-RA Group
    Aug 2020 - Nov 2020 · 4 mos