Hana Saito

About

10+ years' experience as an implementation consultant and 9 years' experience as a support department manager in enterprise software industry. - Have comprehensive understanding for whole enterprise software life cycle from pre-sales - implementation - support. - Strong at reading situations and stakeholders' thoughts and forming an alignment among multiple departments/individuals. - Gain trusts from customers/internal members by persistent stance to tackle with issues.

Experience

• Client Partner at Blue Yonder
  Jan 2026 - Present · 7 mos

• H.U. Groups Holdings Inc. ()
  • Senior Director, IT Operations Division
    Apr 2024 - Feb 2026 · 1 yr 11 mos

  • Department Head of Data Architect Department, New Laboratory System Division IT & Digital Division
    Jun 2023 - Mar 2024 · 10 mos

• Compass Group (3 yrs 10 mos)
  • Japan CIO / IT General Manager
    Jun 2020 - May 2023 · 3 yrs

  • General Manager of Cross Functional Transformation
    Aug 2019 - May 2020 · 10 mos

• PTC (6 yrs 7 mos)
  • Support Services Senior Manager
    Jul 2018 - Jul 2019 · 1 yr 1 mo

  • Support Services Manager
    Jul 2015 - Jul 2018 · 3 yrs 1 mo

  • Support Services Section Manager
    Jan 2013 - Jul 2015 · 2 yrs 7 mos

• Servigistics Asia ()
  • Customer Service Support Manager
    Jan 2010 - Dec 2012 · 3 yrs

  • Senior Implementation Consultant
    Jun 2004 - Dec 2009 · 5 yrs 7 mos