Hana Kim

Product @ Apollo

Austin, Texas Metropolitan Area

About

Experience

  • Product Manager at Apollo.io
    May 2026 - Present · 3 mos

  • GTM Engineer at Pocus
    May 2024 - May 2026 · 2 yrs 1 mo

    Pocus is a Revenue Data Platform that makes it easy for go-to-market teams to analyze, visualize, and action data about their prospects and customers without needing engineers. Pocus helps companies like Asana, Miro, Webflow, and Loom focus their sales and success teams on the highest priority opportunities by surfacing insights at the right moment so reps can take quick action. Pocus gives you a 360-degree view into product usage, empowering you to act on insights and fill your funnel efficiently. Sales teams save 10+ hours/week digging through data to surface millions in new revenue opportunities. Learn more about why top PLG businesses trust Pocus as their Revenue Data Platform by visiting www.pocus.com/demo.

  • Director of Strategic Initiatives at Loftium (acquired by Flyhomes)
    Jun 2022 - Feb 2023 · 9 mos

    - Created and launched homebuying program for $10M/mo transaction volume business line - Developed internal infrastructure needed to support new homebuying business line - Led product operations for high-value customer-facing tool that helps prospective homebuyers track financial progress toward purchasing a home - Established critical external partnerships to unlock new regulatory pathways for our homebuyers

  • Care Operations at Stork Club
    Oct 2021 - Jun 2022 · 9 mos

    Stork Club is a next-generation maternity benefits provider that helps mid-market and large enterprises attract top diverse talent, drive better clinical outcomes and reduce their largest area of healthcare cost (~$130B per year). We have a Stripe-like ambition to rebuild health insurance from the inside-out while providing continuous support and love for everyone on their family-building journey. Trusted by leading employers, Stork Club exited 2020 with 5x growth and raised a $30M Series A led by General Catalyst. One of our members recently told us “I'm so happy that my company switched to Stork Club before I quit trying. The level of care I got after the switch was leaps and bounds better than any care I'd received prior and I totally attribute our success to Stork Club and our clinic.” https://joinstorkclub.com

  • Loftium (acquired by Flyhomes) (3 yrs 10 mos)
    • Director of Revenue Operations
      Nov 2020 - Nov 2021 · 1 yr 1 mo

      - Identified critical cross-functional pain points and opportunities for special projects to help business teams scale with company growth - Managed, executed on, and successfully launched major multi-stakeholder projects, including redesigning onboarding process for scale, creating low/no-code MVPs to prove product value - Developed and led experimental strategic initiatives - testing new customer acquisition channels, partnership opportunities, incentive programs

    • Head Of Customer Operations
      Apr 2019 - Nov 2020 · 1 yr 8 mos

      - Hired first operations, customer success, and sales teams and owned top-level efficiency, customer happiness, and revenue metrics - Led teams in achieving and sustaining 60+ NPS (industry avg 30) and growing customer base from ~30 to over 700 households in one year - Built a culture of “no/low-code” workflow automations to scale team output

    • Operations Manager, Renter Placement
      Oct 2018 - Apr 2019 · 7 mos