Al Khobar, Eastern, Saudi Arabia
Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
• Execute sales plans under supervision of senior leaders • Create & close opportunities • Achieve sales target by securing current and new business opportunities • Support management in formulating Annual Business Plan. • Track chemical injection rates of all production chemicals to ensure accurate forecast • Assist in building strong relationships with assigned customers • Work closely with assigned customers to understand their needs and recommend sustained improvement plans to nurture long-term partnerships • Assist in customer service and account management • Provide hands-on information about relevant market activities to management • Align with supportive functions to achieve sales target • Support service engineers in conducting bottle tests and chemical field trials • Provide technical support to customers by identifying and resolving customer complaints • Display commitment to operational excellence
• Completed successful bottle tests and field trials of company products in the Manifa, Khursaniyah, Abu Safah, Tanajib, Safaniyah & Zuluf oilfields of Saudi Aramco • Improved communication among departments and enhanced production efficiency significantly improving on-time delivery ratio meeting customer expectations • Upgraded working procedures within the operations department using Build–Operate–Transfer approach • Assisted with collection of samples and conduct laboratory analysis whenever needed • Drafted reports of bottle tests and field trials conducted • Maintained complete cycle of Sales & Distribution for company products sold to Saudi Aramco • Coordinate initiatives to understand customer requirements and provide customized solutions • Facilitated regular communication with plant facilities of Saudi Aramco assuring customer satisfaction • Completed all administrative, HSE, Quality reporting, and documentation requirements to ensure operational activities are performed in compliance with company standards and regulations • Forecasted chemical requirements & recommended procurement quantities • Maintained chemical inventory by arranging raw materials & consolidating finished stock as required by customers • Supervised all key functions - production, logistics and stores - to deliver products and services to customers • Trained production operators for handling different chemicals at customer site