Pakistan
I am a results-driven Virtual Assistant with strong English communication skills and proven experience in cold calling, persuasion, and lead generation. Over the years, I have worked with international clients in industries including healthcare, insurance, real estate, and BPO services, where I helped generate qualified leads, handle client communication, and support sales closings. My background combines customer service, administrative support, and outbound sales, making me adaptable to different business needs. At Axxon BPO, I gained hands-on experience in cold calling and closing on a Medicare campaign, working directly with American clients. Earlier, at Sciensus UK, I managed patient calls and resolved medicine-related queries, sharpening my communication and problem-solving skills. If you’re looking for a professional VA who can take care of outreach, appointment setting, and client communication, I bring both experience and dedication to help your business grow.
Specialized in cold calling and closing sales on the U.S. Medicare campaign. Contacted 80–120 prospects daily, building rapport with American senior citizens and providing clear explanations of plans. Improved call-to-close ratio by using persuasion techniques and empathetic listening. Handled objections confidently and consistently hit weekly sales targets. Collaborated with team members to refine call scripts and improve performance.
Provided lead generation, appointment setting, and outreach services to clients in real estate industries. Managed CRM tools for data entry, contact tracking, and pipeline management. Helped businesses save time by qualifying leads and setting up meetings with decision-makers. Conducted follow-ups with prospects via phone, email, and messaging tools. Delivered weekly performance reports and ensured client satisfaction.
Assisted with rock wall art designs and construction projects, learning to work with cement and bonding materials. Supported skilled workers with preparation, mixing, and tool management. Developed patience, teamwork, and precision through detailed wall art projects
Carried out warehouse tasks including order picking, loading, stacking, and quality checks. Ensured timely and accurate dispatch of products while maintaining safety standards. Operated manual handling equipment and worked at heights when required.
Matched prescriptions to patient accounts with high attention to detail. Dealt with hospital queries and liaised with pharmacovigilance teams. Supported medical professionals with accurate data entry and account updates. Strengthened communication and organizational skills in a high-pressure healthcare environment.